Hello, have you read this ticket? I noticed this problem also updating the new version of the page builder on a new and clean joomla 4.

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Can you share an screencast video?

-Thanks

Hello, ok attached you can see 2 files.

The first is a screenshot of what the footer was like before the pagebuilder update.

The second is a video made right after the page builder has been updated. As you can see from the video, the footer is divided into 2 columns, the one on the left is visible, while the one on the right is not. In the video I show you that the reason why you don't see anything on the right is because in the right column there are sub-rows which are in turn divided into columns. The text block that I move: from there you can see that the text block is inside a sub-row you can't see, while if I move it out you can see it.

You can download them at this WeTransfer link: https://we.tl/t-o3T33EqsH4

Will you please provide me the Joomla administrator access to check the issue?

Sure. Let me know. Thanks

Username and password do not match or you do not have an account yet.

Sorry, try now. Thanks

No clue found. Please give me time.

ok, were you able to at least replicate the problem?

Hello, tomorrow i need to work on the site. I have a backup with the previous version of the pagebuilder. I just wanted to warn you that I will upload the backup and work on it so you will not be able to log in. But if you still need to enter the site I can give you access to another site that has the exact same problem. Let me know.

Hi, as I told you in the previous ticket I had to restore the site backup in order to continue working on it. I am attaching the logins of another site that has the exact same problem. Let me know if you understand what the problem is. Thank you

Username and password do not match or you do not have an account yet.

Hi, i don't know why it did't keep the password. Try now, it should work. Thanks

Please tell me your page name. Thanks

In this site the same problem you can see in offcanvas menu (desktop). If you click it you see that the canvas is empty, but it's not true. Inside the canvas menu there is the module "OffCanvas - IT" (if you see italian site), and in this module there are row inside other row, same problem.

I need to forward this issue to our developer team. Please allow me more time. Thanks

Ok, let me know. Thanks

Hello, do you have news about the problem? If I can't solve this problem I won't be able to upgrade any site to joomla 4. Please, I ask you to help me. Thank you

Not yet solved.

Were you at least able to replicate the error? Is it my mistake or have you also encountered it on other installations? Thanks

I will let you know soon if need any help from you. Thanks

Hello, do you have news about this bug? All of my site has this problem.

When developer checked your issue, then no problem found. Will you please re-upload the screencast video? Cause, developer team is working now for the next release. Thanks