Contact Us Form - Not Working? - Question | JoomShaper
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Contact Us Form - Not Working?

M

Michael

SP Page Builder 3 years ago

Hi guys,

I have just sent a site live... but the Contact Us form doesn't work for some reason.

I'm sure I have it set up correctly with email and reply email addresses inserted... so it should work.

I have included in the hidden area the Admin login details so you can please check for me why it's not working.

Thanks in advance!

Michael

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #85296

There was extra shortcode inside the subject field.

https://prnt.sc/fFYysvjDP7zc

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #81998

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Tried to login your administrator area but no success.

-Thanks

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M
Michael
Accepted Answer
3 years ago #82088

Yes as I said... I will need to add your IP address as Admin tools is running. I have to add it to the list!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #82181

Please check the hidden content. Thanks

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M
Michael
Accepted Answer
3 years ago #84361

Hi Toufiq,

Sorry been on annual leave the past 2 weeks.

I still can't get it to work.... and have added your IP now.

Good luck and look forward ot getting it fixed !

Cheers,

Michael

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #84424

Please check the screenshot. Thanks

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M
Michael
Accepted Answer
3 years ago #84440

I have added you.

Please note I did give you the Admin Tools password as well if you need to check !

See screen capture !

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #84447

I have clicked on this URL and it said this same issue which i have shared with you before.

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M
Michael
Accepted Answer
3 years ago #84533

Ok ...

I have removed the secret URL now... just try the what I provided in the hidden content.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #84617

Please check the screenshot.

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M
Michael
Accepted Answer
3 years ago #84771

Hi Toufiq,

See info in hidden area.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #84884

Please check now. Thanks

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M
Michael
Accepted Answer
3 years ago #85206

Thanks seems to be working... can I ask what you did to fix it?

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M
Michael
Accepted Answer
3 years ago #85420

Thats field was there from the original template install, I didn't add it... but anyway as long as it works all good. :)

Thanks !

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #85430

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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M
Michael
Accepted Answer
3 years ago #85435

I have already done this in the past for you. :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #85445

Thank you <3

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