Front End Page Builder Dosent Work - Question | JoomShaper

Front End Page Builder Dosent Work

DM

Daniela Mutz

SP Page Builder 1 year ago

What can be the reason that all changes in Helix Ultimate with PageBuilder pro are not saved when working in modules in the front end? For me, this only affects one project in which it doesn't work. And only if you work in the module. Everything is saved in the backend, unfortunately not in the frontend. That hinders the work a lot. I ask for advice.

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18 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #82506

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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DM
Daniela Mutz
Accepted Answer
1 year ago #82657

hello,

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O
Ondrej
Accepted Answer
1 year ago #82677

Hi, I have the same problem. The frontend editor does not work and the backend cannot save changes. Thanks for the help

Joomla 4.2.1 SP Page Buider 3.8.8

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #82830

Please share your credential on hidden content area.

https://prnt.sc/jn52DJ1aWJ4S

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DM
Daniela Mutz
Accepted Answer
1 year ago #83300

Hi, there is no need to send a screenshot as it cannot show the problem. It is simply the case that changes made in the module, created with Pagebuilder, are NOT saved in the front end! You work and save, but the changes are NOT displayed!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #83484

Will you please provide me the Joomla administrator access to check the issue?

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Ondrej
Accepted Answer
1 year ago #83486

Hi Toufiq, after a few today everything works fine. Maybe a problem on a hosting? Thank you for your care.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #83616

I don't know what was the issue. Let me know if you face again this issue. Thanks

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DM
Daniela Mutz
Accepted Answer
1 year ago #83657

Hi Toufiq, please please look in the hidden area Thanks

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DM
Daniela Mutz
Accepted Answer
1 year ago #83658

hidden area:

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #83677

Please give me super administrator permission?

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DM
Daniela Mutz
Accepted Answer
1 year ago #83679

one moment ......

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DM
Daniela Mutz
Accepted Answer
1 year ago #83680

lets start :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #83704

Please check now. Thanks

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DM
Daniela Mutz
Accepted Answer
1 year ago #83708

ahhhh, great, great! That's wonderful, great that you managed to do it! Where was the mistake? There is another one of my customer websites that has the same error. All others work.

I'm happy - THANK YOU!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #83711

This was previous version of Page Builder. But, I didn't check first time of your version & the version 3.7.6 something. Now i just update latest version of Page Builder 3.8.8. Thanks

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DM
Daniela Mutz
Accepted Answer
1 year ago #83718

So I just need to update the PageBuilder to 3.8.8 on the other affected site?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #83847

Yes, you should update 3.8.8 version. Thanks

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