Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please provide me the Joomla administrator access via hidden content area. I will check & get back to you soon.

-Thanks

Thank you, login included.

Hi there, Please provide me the cpanel access. I will made a fresh installation for you. Thanks

Ok, but the link I provided was a fresh install, I just started filling in content while I was waiting for a reply here. It's only a little over a day old.

This is the test site, my live site is still a mess. I'll need to know what the issue is and how to fix it so I can fix the existing site rather than have to move all of my content over to another new install.

Thanks

Please check the hidden content

I'm not seeing any hidden content?

http://sensimedia.net/22/administrator

admin

demo

Please change the password asap

Ok great, I've logged in and changed the login info, the layout looks correct.

Do we know what the issue is so I can repair my existing site now? I was only installing this template to test it and figure out why my existing site was broken. This isn't my live site/template and I have way too much content to spend 2 days carrying everything over.

I have to know what have you done from start. Without knowing your process i can't investigate your issue. Thanks

I didn't do anything. Everything was working fine until the 3.7.6 upgrade, then all of a sudden columns and rows started acting up. There were no issues prior to that upgrade and I haven't modified anything that would affect it.

Do you have backup of your previous site. I mean before upate your site, do you have backup of your site?

That was 2 upgrades ago as we're up to 3.7.8 now, I don't think I have a backup prior to 3.7.7. If you were able to get it working on that new install, what was causing the issue? Is it not something I can fix? Is there a version of 3.7.6 I can try reinstalling?

What i have done.

After installation the quickstart pack. I have updated the Joomla and installed the latest version of Page Builder 3.7.8.

I did the exact same thing and it didn't work. As mentioned in my original post I installed the quickstart pack in a new database in a new folder and I had the same layout issues taking place on my live site. You must have used a different setting or something somewhere if your install is behaving differently, there's clearly a missing variable somewhere if both of my installs (new and old) carry the same issue.

I'm including the login to my live site below in case you can fix it as well so I can avoid having to reinstall everything into a new site. You'll notice the right column isn't working anywhere and instead shows up below the main content.

Thanks

That was it?? That setting had been like that for some time as I don't recall changing it, I don't know why it would have become an issue all of a sudden.

But regardless, looks ok now.

Thanks.

Glad to know that your problem solved. Thanks