error since upgrading to joomla5 - Forum | JoomShaper
Staff replied Helix Framework

error since upgrading to joomla5

Asked by Grant Linneberg 2 years ago Last activity 2 years ago

9 replies

Grant Linneberg Asked this

I tried the version that was offered in a download in another thread, but got the same issue, so I've restored from backup to Joomla 4

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. I have checked your URL & no problem found that you have mentioned on your post.

-Thanks

Grant Linneberg Asked this

Heh. There's no problem because I restored to Joomla 4.

Robert

Hi, is there a difference between a staging site and a backup created with Akeeba on a new clean database? (local or online on a subdomain) Watched the video but quite some handings that most are not very familair with. For me working with a backup is much easier.

Toufiq Senior Staff

You can go with the backup process.

Before update J5 you should know all of your extensions are compatible with the J5.

Thanks

Robert

thanks, only using your products and maybe a minimum of "official supported" ones.

lesson learned with previous migration related to 3th party extensions..

Toufiq Senior Staff

We just released Helix Ultimate & Page Builder 5 compatible with the Joomla 5. Thanks

Grant Linneberg Asked this

I have installed the latest version of Helix Ultimate and then upgraded to Joomla 5. Same error as before on many menu items. Here's an example:

https://www.pushingcardboard.com/index.php/podcasts/episodes

Last time I tried upgrading, I ended up restoring to Joomla 4. Hopefully this will be a simpler fix.

Grant Linneberg Asked this

Restored to J4 again as I couldn't figure out how to fix it.

Toufiq Senior Staff

Oh that's why didn't see the error. If you create a staging site let me know. I will try to help you. Thanks

Grant Linneberg Asked this

sure

Toufiq Senior Staff

I think this is not our prodcut issue. This issue comes from the Joomla. Thank you

Grant Linneberg Asked this

I finally solved it. It was a plugin (CComment). Disabled it and everything worked. Thanks for your attempt.

Toufiq Senior Staff

Glad to know that your problem is solved & Thanks for explanation.

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