Staff replied SP Page Builder

Backend not working

Asked by Wolfgang Sauer 4 years ago Last activity 3 years ago

Hello,

I'm running Paggebuilder 3.8.6 Pro on my website. After the update to Version 4.03, the backend is not working anymore.

PageBuilder 4 is available als an component. If I click on it (there is no submenu as in Version 3 anymore), I can see the "new option-page" with " SP Page Builder - #1 Drag & Drop Fully Visual Joomla Page Builder"

As soon as I click on one of the options (Get started, create new page, setting, ), the frontend of the website is shown. Even a new installation of the template (Helix Ultimate 2.0.10) and the PageBuild didn't solve this Problem.

Can it be a description issue? I have an expired version of PageBuilder 3 and an active desription for PageBuilder 4 on the same Website?

Thanks for your support,
Wolfgang

6 replies

Pavel

4 years ago

Hi. SPPS 4 does not have a backend. Only frontend. Yes, this is pain for us as users. But unfortunately this is so :(

Rashida Rahman Staff

4 years ago

Hi Wolfgang Sauer,

As Pavel said, there is only frontend editing available with full of options those are necessary for your live editing experience. The thought is that, you will get instant effect of what you are changing actually. Here is the documentation on the frontend editor of the SP Page Builder 4:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/front-end-sidebar

Here is all about the dashboard you need to know and from where you can manage everything:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/first-look

Wish all of our users will get to know and love the changes with time. We are still learning...

Best Regards

Wolfgang Sauer Asked this

4 years ago · edited

Hi,
thanks a lot for your answers.
Unfortunatly, this doesn't solve the problem. I've installled PB4 lite on a test server and the behaviour is as described in your manual.

On my real page, I can access the dashboard ("SP Page Builder - #1 ...") . But can't do anything else. If I choose "new page","Get started", "setting" from the dashboard, I'm directed to the main Homepage. It's the plain homepage as a vistor can see it. There is no chance to do anything (page list, login ...) - there is no SP Page Build Panel with "Pages", "Addons", "Custom Icons" and so on.

Best Regards

Rashida Rahman Staff

4 years ago

Hi,

Would you please try to disable the CSS & JS compression from Helix Ultimate Template settings? Clear Joomla and browser cache deeply and let me know if it helps!

Best Regards

Wolfgang Sauer Asked this

4 years ago · edited

Hello,

I've reinstalled Pagebuilder and it seems to work now.

Thanks for your support,
Best regards

Rashida Rahman Staff

3 years ago

Hi,

You're welcome!

Thanks for letting me know about your experience and glad that it has been solved:)

Have a nice day.

Best Regards