Frontend Editing is No Longer Possible - Question | JoomShaper
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Frontend Editing is No Longer Possible

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lupo_112

SP Page Builder 3 years ago

Hi, since the last update ??? frontend processing is no longer possible. As soon as I click on edit page, the logo rotates but editing is not possible. (white blank page) In the backend, again, the processing is already going on.

Java Compression on/off has already been tested.

I am currently using SP Page Builder Pro 3.8.8. (PHP8.0, HELIX3) As soon as I update to version 4, editing works again.

Unfortunately, with version 4, the slide show on the start page is no longer visible and cannot be reinstalled.

I have this phenomenon (editing and then slideshow) on different websites, so not just on one, but on several at the same time.

Many thanks for your help. Greetings from Germany

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5 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #83602

Hello

Apologies for the inconvenience. Could you kindly try downgrading PHP and check again, please ? Helix3 is not compatible with PHP 8.0 yet, we are working on it.

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L
lupo_112
Accepted Answer
3 years ago #83654

Hi Rashida, thanks for the quick help. I switched the PHP version to 7.4 and unfortunately nothing has changed. Only after the update to SP Page Builder Pro 4.x the processing in the frontend works again. ? Unfortunately the slideshow still doesn't work with SP Page Builder Pro 4.x. I have now used a different widget (carousel). Thanks, that's fine with me...

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #83665

You are most welcome. Does that solve your issue then? If you are facing any other related problem, you can let me know.

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L
lupo_112
Accepted Answer
3 years ago #83670

Thank you, everything is ok now!!

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #83671

Thank you for the confirmation. You can kindly close this post by accepting the answer that helped you.

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