Frontend editing is no longer possible - Forum | JoomShaper
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Frontend editing is no longer possible

Asked by lupo_112 4 years ago Last activity 4 years ago

Hi, since the last update ??? frontend processing is no longer possible.
As soon as I click on edit page, the logo rotates but editing is not possible. (white blank page)
In the backend, again, the processing is already going on.

Java Compression on/off has already been tested.

I am currently using SP Page Builder Pro 3.8.8. (PHP8.0, HELIX3)
As soon as I update to version 4, editing works again.

Unfortunately, with version 4, the slide show on the start page is no longer visible and cannot be reinstalled.

I have this phenomenon (editing and then slideshow) on different websites, so not just on one, but on several at the same time.

Many thanks for your help.
Greetings from Germany

5 replies

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Ariba Staff
4 years ago

Hello

Apologies for the inconvenience. Could you kindly try downgrading PHP and check again, please ? Helix3 is not compatible with PHP 8.0 yet, we are working on it.

lupo_112 Asked this
4 years ago

Hi Rashida, thanks for the quick help.
I switched the PHP version to 7.4 and unfortunately nothing has changed. Only after the update to SP Page Builder Pro 4.x the processing in the frontend works again. ?
Unfortunately the slideshow still doesn't work with SP Page Builder Pro 4.x. I have now used a different widget (carousel).
Thanks, that's fine with me...

Ariba Staff
4 years ago

You are most welcome. Does that solve your issue then? If you are facing any other related problem, you can let me know.

lupo_112 Asked this
4 years ago

Thank you, everything is ok now!!

Ariba Staff
4 years ago

Thank you for the confirmation. You can kindly close this post by accepting the answer that helped you.

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