White Page In The Frontend (editing is Not Possible)! - Question | JoomShaper
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White Page In The Frontend (editing is Not Possible)!

L

lupo_112

SP Page Builder 3 years ago

Hi, since the update to version 4.0.4, more and more errors have appeared. At the moment I can no longer edit a newly created page. Only a white page appears. As soon as I recreate this page (again), it works exactly "once" and then again only a white page. The slideshow doesn't work properly (also under PHP7.x) and some saved templates don't work for import either. Sorry, but this isn't fun anymore.

I need help for the white page issue please!!!!

Thanks and best regards !

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7 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #84340

Hi there!

Sorry for the inconvenience.

Please check the following troubleshooting method to see if it helps:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#pages-list-or-editor-not-working-white-screen

Best Regards

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L
lupo_112
Accepted Answer
3 years ago #84359

Many thanks for the quick response. Unfortunately nothing has changed and I can't edit the page and just get a blank page

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #84397

Hello,

Sorry to hear that.

Which PHP version you are using, now?

Can I have your admin access to check the issue, please?

Best Regards

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L
lupo_112
Accepted Answer
3 years ago #84419

Hi Rashida, thank you very much

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L
lupo_112
Accepted Answer
3 years ago #84808

Hi Rashida, have you been able to check what the error might be? As requested, I have created an admin account. Many Thanks

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L
lupo_112
Accepted Answer
3 years ago #85003

Sorry, it's been three days now.. Could you please help me?

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L
lupo_112
Accepted Answer
3 years ago #85469

Sorry, it's been 7 days now.. Could you please help me?

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