Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

I'm sending you login details in hidden content. This is a copy of the page. You can work with it.

Is there any news about my case?

knock knock is anyone here?

Hi,

Sorry for not being there:(

Glad that your issue is now solved.

Have a nice day!

Hi, how you solved this problem? I have same trouble(

The client patched the .htaccess file and played with the code using artificial intelligence.