I make changes to the page. I'm saving. Writes that the page has been saved. I close the frontend - nothing is saved. Everything is good in the backend.
Konstra template.
Solved
SP Page Builder
Changes on the page are not saved when editing in the frontend
Accepted answer
Marked as the solution
Toufiq Senior Staff
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
14 more replies
NickNickD Asked this
Hi! Access in hidden content
Toufiq Senior Staff
Provide me the Joomla Super administrator access or update the latest verison of Page Builder 3.8.9. Thanks
NickNickD Asked this
Yes, I corrected rights of this user
Toufiq Senior Staff
Please check now. Thanks
NickNickD Asked this
3 years ago
· edited
All works! Thank you very much! But I have new problem
NickNickD Asked this
3 years ago
· edited
But I have new problem - "Bottom" module in template clear and don't edit
Toufiq Senior Staff
Not clear your last issue. Can you share a screenshot?
NickNickD Asked this
Konstra template have module "Bottom" (Screen-1). I edited this module, but after you check, this module is empty (Screen-2). I tried add addons in module, but they didn't save. And module is not show on site (Screen-3).
Screenshots: https://drive.google.com/drive/folders/1DzcpCe_ygsGzQrABI0_a9kLW2YBn0xUH?usp=sharing
NickNickD Asked this
3 years ago
· edited
Also, I edited module "Get A Quote", and after saving, it was empty too. I think it problem with all modules. Now I stop any works with site. I have backups, I can install it, if this help.
Toufiq Senior Staff
Please check now. Backup help me out to solve the issue. I just download akeeba backup then export your bottom part then import the json file. Thanks
NickNickD Asked this
Did not help. Information is lost when saving a module.
Toufiq Senior Staff
Please capture a screencast video when you edit the bottom part. Again updated the json file. Thanks
NickNickD Asked this
I am surprised. This time everything works correctly. Thanks for the help! I hope I don't have to ask you any more questions.
Toufiq Senior Staff
Thank you
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