Changes On The Page are Not Saved When Editing In The Frontend - Question | JoomShaper
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Changes On The Page are Not Saved When Editing In The Frontend

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NickNickD

SP Page Builder 3 years ago

I make changes to the page. I'm saving. Writes that the page has been saved. I close the frontend - nothing is saved. Everything is good in the backend. Konstra template.

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15 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93158

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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NickNickD
Accepted Answer
3 years ago #93226

Hi! Access in hidden content

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93244

Provide me the Joomla Super administrator access or update the latest verison of Page Builder 3.8.9. Thanks

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NickNickD
Accepted Answer
3 years ago #93311

Yes, I corrected rights of this user

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93326

Please check now. Thanks

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NickNickD
Accepted Answer
3 years ago #93329

All works! Thank you very much! But I have new problem

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NickNickD
Accepted Answer
3 years ago #93335

But I have new problem - "Bottom" module in template clear and don't edit

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93343

Not clear your last issue. Can you share a screenshot?

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NickNickD
Accepted Answer
3 years ago #93356

Konstra template have module "Bottom" (Screen-1). I edited this module, but after you check, this module is empty (Screen-2). I tried add addons in module, but they didn't save. And module is not show on site (Screen-3). Screenshots: https://drive.google.com/drive/folders/1DzcpCe_ygsGzQrABI0_a9kLW2YBn0xUH?usp=sharing

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NickNickD
Accepted Answer
3 years ago #93401

Also, I edited module "Get A Quote", and after saving, it was empty too. I think it problem with all modules. Now I stop any works with site. I have backups, I can install it, if this help.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93614

Please check now. Backup help me out to solve the issue. I just download akeeba backup then export your bottom part then import the json file. Thanks

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NickNickD
Accepted Answer
3 years ago #93632

Did not help. Information is lost when saving a module.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93636

Please capture a screencast video when you edit the bottom part. Again updated the json file. Thanks

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NickNickD
Accepted Answer
3 years ago #93720

I am surprised. This time everything works correctly. Thanks for the help! I hope I don't have to ask you any more questions.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93784

Thank you

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