SP Page Builder Frontend Editing Not Working After Changing Copyright (Indigo – White Template) - Question | JoomShaper
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SP Page Builder Frontend Editing Not Working After Changing Copyright (Indigo – White Template)

DH

David Martin Heras

Template 2 weeks ago

Hello JoomShaper Team,

I’m having an issue with my website https://websconflow.com , which is using the Indigo – White template with Helix Ultimate 2.0.16 and the latest version of SP Page Builder.

After I tried to modify the Copyright text in the Helix template settings (Footer → Copyright), the website started showing errors. I restored a full backup using Akeeba, and now the site loads fine — but I can no longer edit pages from the SP Page Builder Frontend Editor (only the Backend Editor works).

I’ve already tried the following steps without success:

Cleared Joomla and browser cache.

Checked user permissions and SP Page Builder settings.

Switched to another template temporarily.

Disabled CSS/JS compression and Helix caching.

The site loads correctly, but when I try to open the Frontend Editor, it either stays blank or fails to load the editor interface.

Could you please advise how to fix this or confirm if it’s related to Helix Ultimate version 2.0.16 or the Indigo template? Would updating the framework or reinstalling SP Page Builder help?

Thank you very much for your support, Fernando David Martín Heras Administrator – websconflow.com

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1 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #209329

Hello,

Thanks for reaching out to us.

Could you please check this documentation from here : https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#pages-list-or-editor-not-working-white-screen

Please, let me know Is It help or not?

Thanks

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