Form Builder Doesn't Work Anymore - Question | JoomShaper
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Form Builder Doesn't Work Anymore

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Dominik

SP Page Builder 3 years ago

Hi there

As you said, I opened a separate post here based on this post: https://www.joomshaper.com/forum/question/17605

The form builder is no longer working. No confirmations and no mails are sent neither to recipients nor to senders. Nothing has been changed by me. Until recently everything was working.

I created and installed another external form to tide me over and made the Form Builder invisible.

Thank you Domi

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4 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #84555

Hello Dominik

There is a possible bug with SP Page Builder 3.8.8. I have installed the previous version 3.8.7 on your site. Now the forms are working. But you had a wrong configuration in the From Email box. In Form Builder -> Email Template settings -> From Email box, always use the Global Configuration -> Server email address. Then the forms will work.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #84823

I have talked with the developer. Please change the words to English and then it should work with the SP Page Builder 3.8.8. Take a form builder addon and check the Email Header option to get the exact English words.

Screenshot 2022-09-15 at 16.30.16.png

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D
Dominik
Accepted Answer
3 years ago #84827

Hi Ofi Is this screenshot just an example? Because the Email header is not from my form builder...

Domi

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #84831

Sorry, mistakenly commented here. Please ignore.

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