Form Builder doesn't work anymore - Forum | JoomShaper
Solved SP Page Builder

Form Builder doesn't work anymore

Asked by Dominik 4 years ago Last activity 4 years ago

Hi there

As you said, I opened a separate post here based on this post:
https://www.joomshaper.com/forum/question/17605

The form builder is no longer working. No confirmations and no mails are sent neither to recipients nor to senders. Nothing has been changed by me. Until recently everything was working.

I created and installed another external form to tide me over and made the Form Builder invisible.

Thank you
Domi

Accepted answer

Marked as the solution
Ofi Khan Staff

Hello Dominik

There is a possible bug with SP Page Builder 3.8.8. I have installed the previous version 3.8.7 on your site. Now the forms are working. But you had a wrong configuration in the From Email box. In Form Builder -> Email Template settings -> From Email box, always use the Global Configuration -> Server email address. Then the forms will work.

Best regards

3 more replies

Ofi Khan Staff

I have talked with the developer. Please change the words to English and then it should work with the SP Page Builder 3.8.8. Take a form builder addon and check the Email Header option to get the exact English words.

Screenshot 2022-09-15 at 16.30.16.png

Dominik Asked this

Hi Ofi
Is this screenshot just an example? Because the Email header is not from my form builder...

Domi

Ofi Khan Staff

Sorry, mistakenly commented here. Please ignore.

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