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Rythm - Edit page

Asked by Jacoline Crawford 4 years ago Last activity 4 years ago

Good day,

Everytime I press edit page i get this error. Seems to be Sp Page Builder.

Sorry, there was a problem we could not recover from.

The server returned a "500 - Whoops, looks like something went wrong."

3 replies

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Ariba Staff
4 years ago

Hello

Thank you for your query. Have you checked the error_log for the site? You can check if it mentions any fatal error regarding memory allocated. You can try raising the php.ini limit to 256M and check again.

You can also follow some important instructions:

First read the common cause of Internal Server Error 500. Check it in the documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-2-x/500-internal-server-error

If you have JCE Editor, please upgrade it to the latest version, clear the browser and Joomla cache and try again.

Jacoline Crawford Asked this
4 years ago

Not too sure if that is the problem. I am getting a new error now.

Error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 6742992 bytes)

Ariba Staff
4 years ago

Hello Jacoline

Thank you for your patience. 

Error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 6742992 bytes)

Please contact your hosting server provider to increase the memory limit.

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