Dropdown menu items not showing up in the Off Canvas menu - Forum | JoomShaper
Staff replied Helix Framework

Dropdown menu items not showing up in the Off Canvas menu

Asked by Graeme 4 years ago Last activity 3 years ago

Hi The Dropdown menu items are not viable in the Off canvas menu They are there in the inspector but there is no arrow to toggle to show the items I have tried to see if it is there but invisible but clickking the area after the text just activates the Parent link Can you help

5 replies

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Ofi Khan Staff
4 years ago

Hello Graeme

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Graeme Asked this
4 years ago

Details below

Ofi Khan Staff
3 years ago

Apology for the delay. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

Graeme Asked this
3 years ago

Hi i have created a backup zip its 516 mg

Ofi Khan Staff
3 years ago

Please try a fix. Uninstall the template and then install it again.

Before uninstalling, go to Advanced -> Export & Import and Export the template settings.

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