Hello

Thank you for your query.

2. Regarding this issue, just to check, can you please follow this documentation and make sure that you have set all the necessary fields. You can check out this blog too.

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/addons#contact-form

https://www.joomshaper.com/blog/how-to-create-ajax-contact-form-in-joomla

Also, please make sure to fill up the From Email option with your web configured email.

Hi Ariba thank you so much yet ihave done it all and still doesnt work

Hi Ariba, i havent got it working at all and as far as i can see is all properly done. Please help :(

Please share your admin access. Use the hidden box to share the log in credentials.

check hidden content

hi there, it woudl be great if i got help i have been waiting now long enough and i cant afford for my future clients to not be able to contact us throught the website

thanks in advance

Hello Cristina :)

Appreciate your patience very much. I have shared the issue with my Team, and will get back to you as soon as possible. Thank you for your cooperation.

hi Ariba, this is taking way too long and now in the meantime you guys find a solution i want to edit the conact page but i cant bc it says i dont have permition bc you guys are logged in.

im startting to get very frustated in all honesty

Hello Cristina

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

https://prnt.sc/lzgJTj8iaAlK

Best regards

Hi @Ofi i changed back the credentials to admin so i could edit the contact page and made the contact form invisible to the online website so it wouldnt look as unprofessional as it did. the login is the same as above, you can check again and see what the issue is, yet from what i see im not the only one that doesnt get the contact form working. it wont send any email whatsoever.

tia Cristina

hi im sorry to say this but i feel im not getting any help whatsoever it has been two weeks and nothing has happened yet

Apology for the delay. Please share your Super User access.

@Ofi the login is the same as above with admin credentials, the issue is that the contact form doesnt work at all it does nothing and right now i have it deactivated bc my clients try to use it but it doesnt work at all.

Apology for the inconvenience. Your issue is fixed now. Please check your site.

Hi, I have the same issue as Cristina. Can you let me know how you fixed it ? Thanks a lot