recipient email missing - Forum | JoomShaper
Staff replied SP Page Builder

recipient email missing

Asked by Cristina 4 years ago Last activity 3 years ago

hi everyone currently im working on the contact form, so far it was going well yet now i struggle with two things.

  1. The message padding starts right behind the message word itself and i dont see where i can edit it
  2. once i try to send the email it keeps saying: recipient email missing
    the test email throught the configuration went well and i got it in so idk what im doing wrong

here the link so you guys can see it

Anyone ideas how to solve it ?

Thanks in advance

15 replies

Cristina Asked this

Hi Ariba thank you so much yet ihave done it all and still doesnt work

Cristina Asked this

Hi Ariba, i havent got it working at all and as far as i can see is all properly done. Please help :(

Ariba Staff

Please share your admin access. Use the hidden box to share the log in credentials.

Cristina Asked this

check hidden content

Cristina Asked this

hi there,
it woudl be great if i got help i have been waiting now long enough and i cant afford for my future clients to not be able to contact us throught the website

thanks in advance

Ariba Staff

Hello Cristina :)

Appreciate your patience very much. I have shared the issue with my Team, and will get back to you as soon as possible. Thank you for your cooperation.

Cristina Asked this

hi Ariba, this is taking way too long and now in the meantime you guys find a solution i want to edit the conact page but i cant bc it says i dont have permition bc you guys are logged in.

im startting to get very frustated in all honesty

Ofi Khan Staff

Hello Cristina

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

https://prnt.sc/lzgJTj8iaAlK

Best regards

Cristina Asked this

Hi @Ofi
i changed back the credentials to admin so i could edit the contact page and made the contact form invisible to the online website so it wouldnt look as unprofessional as it did.
the login is the same as above, you can check again and see what the issue is, yet from what i see im not the only one that doesnt get the contact form working. it wont send any email whatsoever.

tia Cristina

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