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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Staff replied Templates

Pre Installation Check: Database Support FAILED

Asked by Czar Peet 4 years ago Last activity 4 years ago

I am trying to install Quickstart Joomla 3.

The Pre-Installation check showing all green except Database Support:
()

May I know what is the problem and how to rectify this?

2 replies

Ariba Staff

4 years ago

Hello

Thank you for your query. Could you share a screenshot, please?

Also, kindly make sure you are following all the steps before installing the Quickstart:

https://www.joomshaper.com/blog/how-to-install-a-quickstart-package-of-a-joomla-templatehttps://www.joomshaper.com/blog/how-to-install-a-quickstart-package-of-a-joomla-template

Paul Frankowski Senior Staff

4 years ago

If I may...

Please contact with Hosting support! this is not our software issue, this is message from Joomla core Installator.

and as I said before, try to install also raw Joomla 4.2 downloaded from joomla.org

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