Gazette Update - Question | JoomShaper

Gazette Update

IL

Intelligent Media LTD

Template 1 year ago

Hi there,

We are running a Joomla 4 website that has Gazette as its template. We have posted some problems in the past that were fixed up to a point.

Right now, we are at Helix 2.0.6 with Page Builder 3.8.8 and the site works, but is is awkward not to be able to update in the latest versions or take advantage of Page Builder 4.

In your last communication, you indicated that the template should be updated to employ the Helix and Page Builder current versions, but you did not have a definitive timeframe because you were working on Page Builder 4. Now that this is out, can you provide guidance regarding the expected update for the Gazette so that we can work in the latest versions?

Best regards,

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #86452

Hi there!

Sorry for your experience.

Would you please let us know, what happens when you try to update the SP Page Builder to the latest?

Have you tried this already?

https://www.joomshaper.com/blog/sp-page-builder-v3-8-8

Best Regards

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IL
Intelligent Media LTD
Accepted Answer
1 year ago #87167

Thanks for the reply.

The big issue here is that we cannot upgrade to Helix 2.0.11. We are at 2.0.6 end everytime we attempt an upgrade, the whole site breaks up, especially the Page Builder pages. In a previous relevant thread (see here: https://www.joomshaper.com/forum/question/12345). your support staff clearly states at the end of the thread that we should wait for the template update.

But this has been 4 months ago, therefore I think that a template update is in order.

Therefore, please look into the matter and provide us with an expected timeframe for upgrading the template so it can accept the latest Helix version.

Best regards,

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