Since upgrading to Version 4.0.5, not only the execution speed has become very slow, but also very easy to crash (Chrome error code: Out of Memory). Please help, thanks.
Awaiting an answer
SP Page Builder
SP Page Builder Pro Version 4.0.5 cannot be executed
11 replies
Ariba Staff
Hello
Thank you for your query. If you are using SSL certificate, then can you try turning turn off the rocket loader from your cloudflare service and check again. In this case you need to contact your hosting provider.
Just in general, you can check out our blog link below on how to speed up your site:
Jessie Asked this
I have tried all the methods you suggested, but still can't solve the problem. As long as you operate a command, it will crash. Everything worked perfectly fine until the upgrade to Version 4.0.5. Can I go back to the old version?
Ariba Staff
You can, but make sure to always use full website backup. It's the most trusted method. If somehow you forgot to make backup, ask your hosting provider they should have. If you want to go back to version 3, then remember to delete this folder before website recover from backup files. components\com_sppagebuilder becuase it contains SPPB 4.x files that are not needed in SPPB 3.x.
Jessie Asked this
The old version refers to Version 4.0.4, not Version 3.x. I was having the crash issue when I upgraded to Version 4.0.5.
Ariba Staff
You can use the version 4.0.4, no problem. Just make sure to always keep a backup before doing anything.
Jessie Asked this
Where can I download SPPB Version 4.04?
thanks for your help.
Ariba Staff
Please check. I have shared the link with you for v 4.0.4.
Jessie Asked this
It's really frustrating to use SPB4.05 right now.
It is normal to operate the first command, but as long as the second command is operated, the web page will become very slow, please refer to the video.
Hope to get help, thanks.
Jessie Asked this
Now I have to close the page for a single command, reload it, reopen the same page, and execute the next command. Again and again....
Waste too much useless time, we should not pay to get such a product.
really need to help！
Ariba Staff
Hello Jessie
Apologies for the inconvenience. Could you please share your admin access. Use the hidden mode to share the log in credentials.
Jessie Asked this
Thank you for your help, the following is the information.
Log in to reply.