Feature Box Addon Issue - Question | JoomShaper
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Feature Box Addon Issue

B

Boris

SP Page Builder 3 years ago

Hi! I try to add hover box shadow and it no work property in front. In editor it work good. That wrong? Here is a screenshort of settings and link to image https://freeimage.host/i/stY4G2

and video

https://youtu.be/bcAnWK9bnQg

You can over to my test site https://test.artschoolanapa.com/ and scrooll to footer to see Feature Box (under OUR SOLUTIONS).

Thank you!

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17 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #86593

Hi

Thanks for contacting us. Are you talking about this portion?

https://prnt.sc/88sChvWcT8mw

-Regards.

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B
Boris
Accepted Answer
3 years ago #86597

Hi, no. I talk about this https://prnt.sc/bseOoBcj1C7p

In edit page it look perfect, but on front -any issue. I talk about hover box shadow https://youtu.be/bcAnWK9bnQg

so, try to over your mouse above feauture box . Shadow is not work as need. More, in few times I can not to change size of icon, text and header.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #86764

You can follow this link for box shadow

https://www.w3schools.com/cssref/css3_pr_box-shadow.asp

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B
Boris
Accepted Answer
3 years ago #86767

Dear Mehtaz Afsana Borsha! You have a bug in Feature Box Addon.

Please see an screenshot https://prnt.sc/WCnuvpjqW-IL

Please not sent me links to https://www.w3schools.com I wait for solution in Page Builder. Thank you.

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B
Boris
Accepted Answer
3 years ago #86804

Please, see again: https://youtu.be/bcAnWK9bnQg

When I over mouse above the Feature Box in Editor -I get smooth animation shadow - and all very good. But if I over mouse above the Feature Box in Front - I not have animation - and shadow is not in place.

You can over to my test site https://test.artschoolanapa.com/ and scrooll to footer to see Feature Box (under OUR SOLUTIONS).

Any support??

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #86856

Hi Boris,

Can you disable Production Mode inside SPPB Options, it should be ENABLED AFTER you will finish whole website, not before or during working on it. It can be a reason of problems.

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B
Boris
Accepted Answer
3 years ago #86859

Hi, Paul Thank you. I disable it and clean Cache css and try now to create new Feature Box Here https://prnt.sc/zCtwU22VNt3Y

Now I need to delete current page and to build it as new?

And I wait to answer оn aditional question - here https://www.joomshaper.com/forum/question/18072

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B
Boris
Accepted Answer
3 years ago #86863

Paul, not work me, Production Mode is disabked. I created new page and created new Feature Box -without any changes. https://test.artschoolanapa.com/about-us

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #86885

Ok, I see now.

Indeed it looks like code bug, I guess we have to inform our developer to investigate that.

Right now focus on other more important things, we will fix it in SPPB update.

Sorry for temporary problems.

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B
Boris
Accepted Answer
3 years ago #86900

Hi, Paul, thank you. How many time I need to wait the update?

I have more issues - please check it here: https://www.joomshaper.com/forum/question/18139

And here https://www.joomshaper.com/forum/question/18072

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #86901

Current, I hope in 4.0.6, next week?

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B
Boris
Accepted Answer
3 years ago #86908

Thank you. I have more issues - please check it here: https://www.joomshaper.com/forum/question/18139

And here https://www.joomshaper.com/forum/question/18072

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A
Allen
Accepted Answer
3 years ago #88735

Good luck Boris. I've been waiting over a month for help with feature box. Going back to 3.8.8 is the only remedy it seems.

https://www.joomshaper.com/forum/question/17682

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #88785

v3.8.9 you wanted to say

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A
Allen
Accepted Answer
3 years ago #88793

.9 is news to me. When did it become available?

Is it safe? Do I really need it (worth the risk?).

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D
Dominik
Accepted Answer
3 years ago #88794

Joomshaper support told me that they do not recommend downgrading from 4.0.5 to 3.8.9...

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A
Allen
Accepted Answer
3 years ago #88795

I had only modified a single page after upgrading to 4.05, which corrupted some feature boxes beyond repair. I deleted the 4.05 PB plugin, reinstalled 3.8.8, and re-built the corrupted row from scratch that I had modified with SPPB 4.05. Everything seems to be working okay for the past month since doing so.

I built a staging site for Joomshaper to diagnose the featurebox issue, but they haven't done anything with it.

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