SP Page Builder Don't Open OneClip Front Page - Question | JoomShaper

SP Page Builder Don't Open OneClip Front Page

T

TomaszW

SP Page Builder 1 year ago

Hello. I have active personal plan, and i can't open in SP Page Builder my fornt page from oneclip for editing. Some pages i can open and edit, and some i can't.

After i select that page SP Page Builder inform my to Start Creating Page, and it is lot of work. Plz help my to open existing page for edit.

Version: SP Page Builder: 4.0.5 OneClip: 2.8 Joomla: 3.10.11 Stable [ Daraja ] 14-August-2022 14:18 GMT

0
15 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87100

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

0
T
TomaszW
Accepted Answer
1 year ago #87181

ok

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87259

Please provide me the joomla super adinistrator access to check the issue. Or Download the Page builder pro version and install it again. Thanks

0
T
TomaszW
Accepted Answer
1 year ago #87262

I tray Page Builder Pro but no lock.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87266

Please give me super administrator access. Thanks

0
T
TomaszW
Accepted Answer
1 year ago #87267

I give it to You earlier in hidden content.

0
T
TomaszW
Accepted Answer
1 year ago #87330

Did You do somthing becouse now my frond page is not working?

Edti. I ran a test version of my website from a copy where you can see the problem and try to fix it. The current page must be working so it cannot be turned off.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87604

https://drive.google.com/file/d/1DuY_0n3pEjjEUGaBTxurMezXvsyVZcpS/view

When i have checked my end and it works fine. Please download the akeeba backup and check your end.

How to run akeeba backup.

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

0
T
TomaszW
Accepted Answer
1 year ago #87609

I use Your akeeba backup file and put in on test webside. I can't login on administrator acount with password i erlier send You. I login on Toufiq account, go to SP Page Builder -> SM Perspektywa page, and still i can see only Start Creating Page. I use chrome and edge to test it.

Look at the video: https://files.fm/u/yztqy7pgh

The backup file is from oryginal webside or test?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87673

I would recommend you to check it localhost first then check live server. Thanks

0
T
TomaszW
Accepted Answer
1 year ago #87677

I dont't have any local server to check it that way. Did You record your wideo on local machine or my server? Could you log in on administarotr account on that test server?

0
T
TomaszW
Accepted Answer
1 year ago #87681

OK i think i got it. I Was on PHP 7.4.1, and i change it to 8.0 and it is working now :) Thank you for help.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87683

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

0
T
TomaszW
Accepted Answer
1 year ago #87685

no problem :)

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #87687

Thank you so much.

0