Hello. I have active personal plan, and i can't open in SP Page Builder my fornt page from oneclip for editing. Some pages i can open and edit, and some i can't.
After i select that page SP Page Builder inform my to Start Creating Page, and it is lot of work.
Plz help my to open existing page for edit.
Version:
SP Page Builder: 4.0.5
OneClip: 2.8
Joomla: 3.10.11 Stable [ Daraja ] 14-August-2022 14:18 GMT
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
ok
Please provide me the joomla super adinistrator access to check the issue. Or Download the Page builder pro version and install it again. Thanks
I tray Page Builder Pro but no lock.
Please give me super administrator access. Thanks
I give it to You earlier in hidden content.
Did You do somthing becouse now my frond page is not working?
Edti.
I ran a test version of my website from a copy where you can see the problem and try to fix it.
The current page must be working so it cannot be turned off.
https://drive.google.com/file/d/1DuY_0n3pEjjEUGaBTxurMezXvsyVZcpS/view
When i have checked my end and it works fine. Please download the akeeba backup and check your end.
How to run akeeba backup.
https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view
I use Your akeeba backup file and put in on test webside. I can't login on administrator acount with password i erlier send You. I login on Toufiq account, go to SP Page Builder -> SM Perspektywa page, and still i can see only Start Creating Page. I use chrome and edge to test it.
Look at the video:
https://files.fm/u/yztqy7pgh
The backup file is from oryginal webside or test?
I would recommend you to check it localhost first then check live server. Thanks
I dont't have any local server to check it that way.
Did You record your wideo on local machine or my server?
Could you log in on administarotr account on that test server?
OK i think i got it.
I Was on PHP 7.4.1, and i change it to 8.0 and it is working now :)
Thank you for help.
You are most welcome. Will you please spend some to write a review about our product and support quality?
no problem :)
Thank you so much.
