Helix Ultimate Template Options Memory Error - Forum | JoomShaper
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Helix Ultimate Template Options Memory Error

Asked by Tom Fullen 4 years ago Last activity 4 years ago

Hello, Hope you can help.

I have a site that I am developing locally with the Helix Ultimate 2.0.11 Template/Framework, Sp PageBuilder 4.0.5 with all extensions up to date.
Joomla 4.2.3
Apache 2.4.51
PHP 8.0.13
wamp 3.2.6 64bit

Thank you,
Tom Fullen

ISSUE
When attempting to access the shaper_helixultimate - Default Template Options I am getting the following error:
( ! ) Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 132125768 bytes) in C:\wamp64\www\elenas.org\plugins\system\helixultimate\src\fields\helixpresets.php on line 297
Call Stack

Symfony\Component\ErrorHandler\Error\OutOfMemoryError:
Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 132125768 bytes)

at C:\wamp64\www\elenas.org\plugins\system\helixultimate\src\fields\helixpresets.php:297
at JFormFieldHelixpresets->generateFieldFromXmlData()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\src\fields\helixpresets.php:82)
at JFormFieldHelixpresets->getInput()
(C:\wamp64\www\elenas.org\libraries\src\Form\FormField.php:471)
at JFormFieldHelixpresets->__get()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\layouts\cpanel\control-board\fieldset\field.php:137)
at C:\wamp64\www\elenas.org\libraries\src\Layout\FileLayout.php:128
at Joomla\CMS\Layout\FileLayout->render()
(C:\wamp64\www\elenas.org\libraries\src\Layout\LayoutHelper.php:76)
at Joomla\CMS\Layout\LayoutHelper::render()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\layouts\cpanel\control-board\fieldset\fields.php:21)
at C:\wamp64\www\elenas.org\libraries\src\Layout\FileLayout.php:128
at Joomla\CMS\Layout\FileLayout->render()
(C:\wamp64\www\elenas.org\libraries\src\Layout\LayoutHelper.php:76)
at Joomla\CMS\Layout\LayoutHelper::render()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\layouts\cpanel\control-board\fieldset\groups.php:30)
at C:\wamp64\www\elenas.org\libraries\src\Layout\FileLayout.php:128
at Joomla\CMS\Layout\FileLayout->render()
(C:\wamp64\www\elenas.org\libraries\src\Layout\LayoutHelper.php:76)
at Joomla\CMS\Layout\LayoutHelper::render()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\layouts\cpanel\control-board\fieldset\panel.php:60)
at C:\wamp64\www\elenas.org\libraries\src\Layout\FileLayout.php:128
at Joomla\CMS\Layout\FileLayout->render()
(C:\wamp64\www\elenas.org\libraries\src\Layout\LayoutHelper.php:76)
at Joomla\CMS\Layout\LayoutHelper::render()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\src\Platform\Settings.php:365)
at HelixUltimate\Framework\Platform\Settings->renderFieldsetContents()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\layouts\display.php:29)
at C:\wamp64\www\elenas.org\libraries\src\Layout\FileLayout.php:128
at Joomla\CMS\Layout\FileLayout->render()
(C:\wamp64\www\elenas.org\libraries\src\Layout\LayoutHelper.php:76)
at Joomla\CMS\Layout\LayoutHelper::render()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\src\Platform\Platform.php:151)
at HelixUltimate\Framework\Platform\Platform->initialize()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\src\Platform\Platform.php:269)
at HelixUltimate\Framework\Platform\Platform::loadFrameworkSystem()
(C:\wamp64\www\elenas.org\plugins\system\helixultimate\helixultimate.php:377)
at PlgSystemHelixultimate->onAfterDispatch()
(C:\wamp64\www\elenas.org\libraries\src\Plugin\CMSPlugin.php:279)
at PlgSystemHelixultimate->Joomla\CMS\Plugin{closure:C:\wamp64\www\elenas.org\libraries\src\Plugin\CMSPlugin.php:263-289}()
(C:\wamp64\www\elenas.org\libraries\vendor\joomla\event\src\Dispatcher.php:486)
at Joomla\Event\Dispatcher->dispatch()
(C:\wamp64\www\elenas.org\libraries\src\Application\EventAware.php:107)
at Joomla\CMS\Application\AdministratorApplication->triggerEvent()
(C:\wamp64\www\elenas.org\libraries\src\Application\AdministratorApplication.php:148)
at Joomla\CMS\Application\AdministratorApplication->dispatch()
(C:\wamp64\www\elenas.org\libraries\src\Application\AdministratorApplication.php:186)
at Joomla\CMS\Application\AdministratorApplication->doExecute()
(C:\wamp64\www\elenas.org\libraries\src\Application\CMSApplication.php:294)
at Joomla\CMS\Application\AdministratorApplication->execute()
(C:\wamp64\www\elenas.org\administrator\includes\app.php:61)
at C:\wamp64\www\elenas.org\administrator\index.php:32
at {main}()

4 replies

Ariba Staff
4 years ago · edited

Hello

Thank you for your query. Sorry for the inconvenience. Can you please contact your hosting provider to increase the memory limit? Please try the following as well:

a) Disable/enable - Compile LESS to CSS In template settings

b) Clear CMS cache,

c) Disable Joomla Redirect component/plugin,

d) Use database Fix.

Tom Fullen Asked this

As mentioned above this is local on my system, not with a hosting provider. Can you assist me in where exactly the memory needs to be increased?

Thank you,
Tom

Ariba Staff

Noted. Can you try the other tips as well and let me know?

Tom Fullen Asked this

Thank you, Ariba.
Yes I have tried the tips except for "a) Disable/enable - Compile LESS to CSS In template settings." How can I do thet when I am unable to access the template options? Is there a different approach?

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