Contact Form Problem : Cant Send Email - Question | JoomShaper

Contact Form Problem : Cant Send Email

TD

TOCHTERMANN DAMIEN

SP Page Builder 1 year ago

Hello,

I used one of your contact forms , added the needed settings... but no way to send an emaiL Mail parameters from Joomla are ok, only problem with the form. Thanks for help./ https://prnt.sc/Et6hzCfMN0ys

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11 Answers
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Timoleon Pagounas
Accepted Answer
1 year ago #87011

I have the same problem.... please help.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87212

Hello TOCHTERMANN DAMIEN

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87213

Hello Timoleon Pagounas

Please post another question with your credentials.

Best regards

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TP
Timoleon Pagounas
Accepted Answer
1 year ago #87331

the website is in greek hope you can manage it

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87372

There were issuess in your variable names. For example, here field name is the variable name. You have to use it in your email template to get the data. But there were variable names like {{first-name}} which does not exist in your form items.

https://prnt.sc/jkYVbSa00fmA

Your issue is fixed now. Please check your site.

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TP
Timoleon Pagounas
Accepted Answer
1 year ago #87379

hello, thank you for your answear. I have tried my site but still not working... I tied to clear the cache but nothing...!

https://www.dropbox.com/s/j4patudt2k10r2t/Screenshot%20from%202022-10-04%2014-52-31.png?dl=0

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87531

It works on my end. I have checked it again.

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TD
TOCHTERMANN DAMIEN
Accepted Answer
1 year ago #87688
Sorry , i wass ill a few days. Please fix my problem with given credentials
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87789

I have tested the Form Builder. It works on your site. Please check this page

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TD
TOCHTERMANN DAMIEN
Accepted Answer
1 year ago #87799

What about that link ? https://emilie-fraize-sophrologue.fr/contact May it be a problem about Google Captcha ? Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87805

In the email subject, do not use {{email}} variable. It should work now. Please check your page.

https://prnt.sc/njjMXN6CDsjH

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