Contact form problem : cant send email - Forum | JoomShaper
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Contact form problem : cant send email

Asked by TOCHTERMANN DAMIEN 4 years ago Last activity 4 years ago

Hello,

I used one of your contact forms , added the needed settings... but no way to send an emaiL Mail parameters from Joomla are ok, only problem with the form. Thanks for help./
https://prnt.sc/Et6hzCfMN0ys

11 replies

Timoleon Pagounas

I have the same problem.... please help.

Ofi Khan Staff

Hello TOCHTERMANN DAMIEN

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Ofi Khan Staff

Hello Timoleon Pagounas

Please post another question with your credentials.

Best regards

Timoleon Pagounas

the website is in greek hope you can manage it

Ofi Khan Staff

There were issuess in your variable names. For example, here field name is the variable name. You have to use it in your email template to get the data. But there were variable names like {{first-name}} which does not exist in your form items.

https://prnt.sc/jkYVbSa00fmA

Your issue is fixed now. Please check your site.

Ofi Khan Staff

It works on my end. I have checked it again.

TOCHTERMANN DAMIEN Asked this
Sorry , i wass ill a few days. Please fix my problem with given credentials
Ofi Khan Staff

I have tested the Form Builder. It works on your site. Please check this page

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