sp page builder issue - save and not working frontend - Forum | JoomShaper
Awaiting an answer Extensions

sp page builder issue - save and not working frontend

Asked by Petr 4 years ago Last activity 4 years ago

Component sp page builder doesn´t work. If you want to save any changes, after click on button "save" wheel is turning, but it last without end.

Joomla! Version 4.2.3
PHP Version 8.0.22
sp page builder 8.3.3

4 replies

Oldest first Newest first Most helpful
Ariba Staff
4 years ago

Hello

Thank you for your query. Can you please check the following settings?

  • Not enabled GZip compression (in Global Configuration)
  • Problems with SSL/HTTS certificate *
  • Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin
  • or any similar which can change the appearance/behavior of your Joomla Admin
  • Low PHP memory limit (we suggest 128M or 256M)

SPPB request might been blocked by CORS policy: Check the documentation link below for details:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#i-can-t-save-page-blocked-by-cors-policy

  • Disable all extra extensions (for test period) to check which one is conflicting.
  • Ask hosting support how to increase memory value. More is better
Petr Asked this
4 years ago · edited

everything written above is good...even I am not possible to reinstall joomla core! any other hints ? or can I give You access to site and You can check it

Petr Asked this
4 years ago

Update. .. it can be caused by the CORS .. any idea how to fix it ?

Ariba Staff
4 years ago

Hi!

it can be caused by the CORS .. any idea how to fix it ?

In order to solve this, you can follow the documentation link I had shared. The steps are mentioned there:

Screenshot 2022-10-05 at 1.47.49 AM.png

Log in to reply.