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Sp Page Builder Issue - Save And Not Working Frontend

P

Petr

Extension 3 years ago

Component sp page builder doesn´t work. If you want to save any changes, after click on button "save" wheel is turning, but it last without end.

Joomla! Version 4.2.3 PHP Version 8.0.22 sp page builder 8.3.3

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #87398

Hello

Thank you for your query. Can you please check the following settings?

  • Not enabled GZip compression (in Global Configuration)
  • Problems with SSL/HTTS certificate *
  • Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin
  • or any similar which can change the appearance/behavior of your Joomla Admin
  • Low PHP memory limit (we suggest 128M or 256M)

SPPB request might been blocked by CORS policy: Check the documentation link below for details:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#i-can-t-save-page-blocked-by-cors-policy

  • Disable all extra extensions (for test period) to check which one is conflicting.
  • Ask hosting support how to increase memory value. More is better
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P
Petr
Accepted Answer
3 years ago #87401

everything written above is good...even I am not possible to reinstall joomla core! any other hints ? or can I give You access to site and You can check it

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P
Petr
Accepted Answer
3 years ago #87415

Update. .. it can be caused by the CORS .. any idea how to fix it ?

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #87426

Hi!

it can be caused by the CORS .. any idea how to fix it ?

In order to solve this, you can follow the documentation link I had shared. The steps are mentioned there:

Screenshot 2022-10-05 at 1.47.49 AM.png

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