Hello,
I recently updated to Joomla 4, and I've discovered that any messages submitted through the Form Builder are not being sent to the recipient email. Here is a page with two of them that do not work when completed.
https://floathouseedmonton.ca/bestdealfloating2
Any idea of what could be going wrong?
Thank you.
Hello elsmachimo
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Thank you. I have shared in the hidden content.
It works now. I tested and reached the Thank You page. Your email template was empty. I have fixed it.
I just checked the email destination for this form, but not email was sent to this address. Do you have any recommendations on checking why the email does not make it? I've changed the email to other emial addresses and still does not deliver the email when the form is completed. The "Thank You" page loads, but the action doesn't take place.
I have checked a gmail in reply-to email box and on the page I have tested with an outlook email address. Both worked fine. Please try with gmail. It should work.
