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sp pages 3.8.9

Asked by Patrick Scheu 4 years ago Last activity 3 years ago

hi, I try to import mp4 with video add on but import fails ?

Thanks

3 replies

Patrick Scheu Asked this
4 years ago · edited

ok thanks but prob with big vid message upload fails...and when you upload with ftp media manager cannot see the file...

Rashida Rahman Staff

Hi,

You're welcomme and sorry for the delayed response.

You have to increase file size in your media I think. Can you show me the error, please?

Could you kindly follow the steps as shown in the screenshot below?

http://prntscr.com/mxne3o

http://prntscr.com/mxnecb

Please go to Global Configuration -> Media and change the Maximum Size there.

Hope it helps you.

Best Regards

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