Contact Form Sucess Spinner - Question | JoomShaper
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Contact Form Sucess Spinner

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fairpak

SP Page Builder 3 years ago

Hello, I'm using the built-in contact form module but on click on the send button, there is no confirmation message and the spinner keeps showing. As the spinner keeps rotation with no confirmation the user think their message is not sent. Do you ha a clue to fix this? Thank you in advance.

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Website
https://www.batimons.be
9 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #89975

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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F
fairpak
Accepted Answer
3 years ago #90378

Hi, Anything new ?

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F
fairpak
Accepted Answer
3 years ago #90419

As a temporary fix, I used php-mail instead of SMTP in server configuration.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #90467

We are almost door to release new version. I hope today or tomorrow it will release. Thanks

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F
fairpak
Accepted Answer
3 years ago #90683

Will there be an fix for sppb 3.8.9 ? 4.0 isn't stable enough to upgrade my production website, I tried and faced many issues and I also prefer the backend administration.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #90688

Did you check 3.8.9? Doesn't sovle your issue?

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F
fairpak
Accepted Answer
3 years ago #90715

The problem is with 3.8.9

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91204

I just shared your credential with our developer team. Give me time. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91401

Download the site.php file and replace the file on this file location.

components/com_sppagebuilder/addons/ajax_contact

site.php.zip

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