Contact form sucess spinner - Forum | JoomShaper
Staff replied SP Page Builder

Contact form sucess spinner

Asked by fairpak 4 years ago Last activity 4 years ago

Hello,
I'm using the built-in contact form module but on click on the send button, there is no confirmation message and the spinner keeps showing. As the spinner keeps rotation with no confirmation the user think their message is not sent.
Do you ha a clue to fix this?
Thank you in advance.

9 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

fairpak Asked this

Hi,
Anything new ?

fairpak Asked this

As a temporary fix, I used php-mail instead of SMTP in server configuration.

Toufiq Senior Staff

We are almost door to release new version. I hope today or tomorrow it will release. Thanks

fairpak Asked this

Will there be an fix for sppb 3.8.9 ?
4.0 isn't stable enough to upgrade my production website, I tried and faced many issues and I also prefer the backend administration.

Toufiq Senior Staff

Did you check 3.8.9? Doesn't sovle your issue?

fairpak Asked this

The problem is with 3.8.9

Toufiq Senior Staff

I just shared your credential with our developer team. Give me time. Thanks

Toufiq Senior Staff

Download the site.php file and replace the file on this file location.

components/com_sppagebuilder/addons/ajax_contact

site.php.zip

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