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SP PageBuilder - NO DASHBOARD

Asked by kreetz 4 years ago Last activity 4 years ago

Hi,
I've just bought the PRO Version of PageBuilder and I've installed it on my site.
But I cannot access to the dashboard. When I click on PageBuilder pro on my Joomla 4 backend, it gives me the homepage of the site.
Checked database errors, clear cache, etc etc...
I've also tried uninstalling and reinstalling the component. Nothing.

If I try to install again the Lite version, it works properly.

Please help.

5 replies

Verónica Mendoza

Same issue

Paul Frankowski Senior Staff

Hi,

which SPPB version you installed?

You should see that view unless you don't have extra SEO extension installed?
What components you have installed. Can you test on raw Joomla without any extras.

SPPB 4.0.5

foto_8998_2022.jpg

Paul Frankowski Senior Staff

Yes you can share access to admin area as Super User

kreetz Asked this

Hi Paul,
I had that view at the start, then I checked "don't show this page..."
When I click on "Get Started" it sends me to the homepage of the site...the front end.
Now it sends me to the home just clicking on SP Page Builder link in the Joomla admin menu.
There is nothing in that site but I will recheck.

I run Joomla 4 and when I've started to design the site I used SPPB Lite 3.8 I believe.
Today I've bought the Pro version and installed the 4.0.5

tomorrow I'll check again the site and let you know.

kreetz Asked this

Update :
I've just installed a CLEAN install of Joomla 4.2 in local with Wamp (PHP 8.0.13). Akeeba Backup is installed.
It seems to work fine but when I create a new page and click on save, it gives me a blank page.
But if I come back to the dashboard the page has been created.
I've tried a few things on a page, it looks ok but if I click on Save and Close, here it is : again the blank white page.
During the test I've downgraded the PHP version of Wamp to 7.4.26 but it still works ok. Also tried to uninstall SPPB pro and reinstall the lite version 3.8.9. Works as properly and upgrade to pro again : it's working with no problems (except for the blank pages that I mentioned before)

In the online website there are no extra components except for Akeeba Backup. I only had JEvents, I've uninstalled it but nothing has changed.
The online website is working on Joomla 4.2.3 and but PHP 7.4.30

I'll give you a superuser account for check

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