Unable To Upload Any Images. It Says It "already has That Image" Even When It is A New Image. - Question | JoomShaper
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Unable To Upload Any Images. It Says It "already has That Image" Even When It is A New Image.

DL

Dawn Lynn

Template 3 years ago

hi I am using your shaper_wayne theme Joomla 4.

I am unable to upload any images. It says it already has that image, but it does not. I have tried 5 new images and I get the same result. The messages asked if I want to replace it if, I say ok, I get the same message again .. stuck in a loop.

I have tried for several areas of the app.

Please advise.

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #89980

Hello Dawn Lynn

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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DL
Dawn Lynn
Accepted Answer
3 years ago #90093

hi .. Thansk you ,,, I am currently in the process of installing a backup .. I will let you know if the issues persists.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #90321

You are welcome 😊

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