Staff replied Templates

Unable to upload any images. It says it "already has that image" even when it is a new image.

Asked by Dawn Lynn 4 years ago Last activity 4 years ago

hi I am using your shaper_wayne theme Joomla 4.

I am unable to upload any images. It says it already has that image, but it does not. I have tried 5 new images and I get the same result. The messages asked if I want to replace it if, I say ok, I get the same message again .. stuck in a loop.

I have tried for several areas of the app.

Please advise.

3 replies

Ofi Khan Staff

Hello Dawn Lynn

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Dawn Lynn Asked this

hi .. Thansk you ,,, I am currently in the process of installing a backup .. I will let you know if the issues persists.

Ofi Khan Staff

You are welcome 😊

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