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PageBuilder - Article Scroller - New Carousel: Not Working Properly

R

Rixie

SP Page Builder 4 years ago

PageBuilder - Article Scroller - New Carousel: Not Working Properly when autoplay and drag is on. When viewing in mobile a person clicking on the image or title doesn't open to a the link window. It's just static. Using EDULIF template.

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15 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #7378

Hello Rixie

Yes, there seems a bug. Thanks for finding this. I will share it with the developers.

Best regards

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Andrea Maestrini
Andrea Maestrini
Accepted Answer
4 years ago #8851

Hi, I was about to post about this as well! Even without autoplay, the link works on the image but not on the title of the article. On mobile and desktop, too. Thank you for fixing.

Andrea

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Andrea Maestrini
Andrea Maestrini
Accepted Answer
4 years ago #9963

Hi! Any chance this bug will be fixed soon? Thank you for confirmation

A

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #10062

Sorry, I can't promise you any date. It is on the developer's table and will be fixed on the next update.

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Andrea Maestrini
Andrea Maestrini
Accepted Answer
4 years ago #10091

Thank you for replying!

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Andrea Maestrini
Andrea Maestrini
Accepted Answer
4 years ago #20953

Hi, a couple of updates occured but no chanche to see the bug fixed. It's a small thing, I know, but still pretty annoying... Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #21045

I have talked with the developer. They are aware of this issue. But sometimes simple things needs huge work. It is under development and taking some time. Apology for this inconvenience.

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Andrea Maestrini
Andrea Maestrini
Accepted Answer
4 years ago #21671

Thanks for your reply. Andrea

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #21727

You are welcome

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Andrea Maestrini
Andrea Maestrini
Accepted Answer
3 years ago #40226

Bug solved since version 3.8.0!

It took a while, but now it's fine. Thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #40249

Yes, thanks for your confirmation. You are welcome.

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SB
Steve Babbitt
Accepted Answer
3 years ago #40729

I believe this issue is also affecting the Clients addon in Carousel -- I have a Helix Ultimate site where when I use the client addon in carousel mode the images are displayed very large, and do not scroll, and all of them show. If I disable the "Carousel" option, the addon displays the clients as expected, in columns. But the carousel just isn't working.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #40780

Thanks for reporting this. I am not sure that this is affecting or not. But it is a bug in the latest release. I am forwarding the issue to the developers for fix.

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AO
Alphamedia OG
Accepted Answer
3 years ago #76069

Hi, i'm still having the problem with page builder 3.8.7. Headings are not clickable after page fully loads. they are for a short period of time while the page is loading.

EDIT: I disabled the arrows and now it is working on desktop, but not on mobile!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #76249

Hello Alphamedia OG

Please post a new question on the forum regarding your issue. We will help you.

Best regards

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