Staff replied SP Page Builder

Return to the Joomla backend from SP Page Builder

Asked by Tom Fullen 4 years ago Last activity 4 years ago

After clicking Exit when finished using Sp Page Builder 4.0.5 we are redirected to the websites home page and not the Joomla 4 backend Home Dashboard where we may need to make additional changes to the site and/or log out of the Joomla backend. Is there another way to exit and return to the Joomla backend from SP Page Builder?

10 replies

Ofi Khan Staff

4 years ago

Hello Tom Fullen

There is a Back to Admin button. You can use this to go back to administrator. Cross button will take you to the homepge.

https://prnt.sc/WAd2kZ5WRwZ0

Best regards

Tom Fullen Asked this

4 years ago

Thank you, Ofi,

The Back to Admin button only refreshes the Sp Page Builder backend and does not redirect to the Joomla Admin. How do we get back to the Joomla Backend and out of Sp Page Builder?

Ofi Khan Staff

4 years ago

It should work as I said. I need to check. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

LE CAM

4 years ago

Good morning,
I have the same problem I can’t get back to the back-end after leaving Page Builder V4. I often come back to the front End or on the back-end access page (Username/ password)

Thank you for your help
Gilles

Ofi Khan Staff

4 years ago

Hello LE CAM

Apology for the inconvenience. Please post a new question with your credentials in the hidden content. We will check the issue.

Best regards

Tom Fullen Asked this

4 years ago

Thank you, Ofi

Tom Fullen Asked this

4 years ago

Please see hidden content...

Ofi Khan Staff

4 years ago

Thanks. I have checked your site. Both buttons work fine.

https://prnt.sc/IMus8nZNFZUK

The Back To Admin takes you to this page:

administrator/index.php?option=com_sppagebuilder

The Cross (X) button takes you to the homepage. The Cross (X) has a delay. After clicking, wait for 2 seconds to redirect to the homepage.

Tom Fullen Asked this

4 years ago

Ofi,

Perhaps you misunderstood my message:
The Back to Admin button only refreshes the Sp Page Builder backend and does not redirect to the Joomla Admin. How do we get back to the Joomla Backend and out of Sp Page Builder?

How do we get back to the Joomla Backend? Not the SP Page Builder backend.

Not administrator/index.php?option=com_sppagebuilder

But instead administrator/index.php

Ofi Khan Staff

4 years ago

Please update to SP Page Builder 4.0.6. We have fixed it in this version.