Contact Form .... Urgent Help Needed - Question | JoomShaper
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Contact Form .... Urgent Help Needed

K

Kieron

SP Page Builder 3 years ago

Latest version of SPPB 4
Latest Joomla and PHP8

Default form will not work so I installed Form Builder version. I have set fields to required and tried as none required. I have enabled and disabled Captchs.

I fill out ALL the fields but I always get the error below!

Email sent failed, fill required field and try again! >

login info below...

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16 Answers
K
Kieron
Accepted Answer
3 years ago #90637

In fact, if I submit a completely blank form, it says Success!

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K
Kieron
Accepted Answer
3 years ago #90677

PLEASE help .... PLEASE

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #90690

Hello Kieron

Apology for the inconvenience. Your issue is fixed now. Please check your site.

Best regards

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K
Kieron
Accepted Answer
3 years ago #90694

thanks fir your help ! but can you please explain what the issue was !? i need to understand.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #90709

You had a wrong email address in the From Email options in the Email Template settings of the addon. I have set your site email address (the email address used in Global Configuration -> Server settings) in that place.

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K
Kieron
Accepted Answer
3 years ago #90717

i tried all that ... i have little faith it will work . this new PB4 is a joke

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91154

Sorry for your experience. We are trying our best to make the product better.

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K
Kieron
Accepted Answer
3 years ago #91332

Why can I see EVERYBODYS hidden content in this thread? This is unbelievable ? Change your password Didier ......

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K
Kieron
Accepted Answer
3 years ago #91333

Unreal!!! So is my hidden content visible to everyone????

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K
Kieron
Accepted Answer
3 years ago #91337

I can no longer see your hidden content Didier .... hopefully it is fixed now.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91347

Hello guys,

Let me clear the Hidden Content confusion first. Hidden Content box message is visible to the Post Owner (in this case, Kieron is the post owner) and all Support Agents (verified employee of JoomShaper like me. You can check the badge below my name). So, do not post sensitive information on other's post.

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K
Kieron
Accepted Answer
3 years ago #91354

but I could see Didier's Hidden Content? Is this normal ??

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91355

Yes, since you are the Post Creator, you will see all hidden content in this post. But Didier will not see any hidden content.

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K
Kieron
Accepted Answer
3 years ago #91357

Thats Crazy .... I saw the username / password to his account .... I should not be authorised to see that .... very scary!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91358

Yes, I understand. This is why I have sent this message to both of you:

Do not post sensitive information to other person's post.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91590

Yes, I agree to you. We should clearly state this message. I will talk to management to change this message. Please post a new question and I will help you with your issue. If you have posted earlier, then you can share the link here.

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