Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Template main.js file occurred the problem.

-Thanks

Thank you so much .. ( I am willing to pay for help as I said) Members page is the biggest issue I find, that is where is breaks every time.

One more cavieat, it works in chrome, as that is the broswer I use for Admin purposes. I clear all cashe and still have isses in every other browsers.

see hidden content:

Please check now. Thanks

Thank so much for your effort .. it is still only working in chrome ..

results on my end..

FireFox https://www.dropbox.com/s/l2qdww6wxjzlm3e/Screen%20Recording%202022-11-02%20at%205.33.37%20AM.mov?dl=0

Safari

https://www.dropbox.com/s/j7r7ijtwksx7meo/Screen%20Recording%202022-11-02%20at%205.38.35%20AM.mov?dl=0

Chrome

https://www.dropbox.com/s/thi5wbbp4ee72t8/Screen%20Recording%202022-11-02%20at%205.40.03%20AM.mov?dl=0

IOS https://www.dropbox.com/s/kzaj5nsf8glbrrm/IMG_5B11603D294A-1.jpeg?dl=0

Initial solution applied. We will fix it next update.

Disabled pre-loader and now it works fine.

Thanks you very much

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com