Contact Form Addon SPPB 4 - Question | JoomShaper
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Contact Form Addon SPPB 4

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Netty Hoefakker - de Rijk

SP Page Builder 3 years ago

Hi, I have made a contact form. Looks great, however, when I put my email address in the receiptions mail and I fill in the form and send it, it will be send succesfully, but I receive nothing. How come?

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15 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91189

Hello Netty Hoefakker

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #91223

Where can I find the Hidden Content?

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #91227
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91228

Here is the hidden content:

https://prnt.sc/1BSXKQDXpBqy

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #91229
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91262

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #91265
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #91364

You have not set From Email box properly. Please check the contact page now. It should be working. If not, then turn off the captcha and check it.

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #91850
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #92157

There is an issue with your email setup. I have tried to send a test email but failed. Please follow this solution and contact your hosting provider for assistance.

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #92168
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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #92971
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93098

It looks like a different issue. Please post another question on the forum.

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Netty Hoefakker - de Rijk
Accepted Answer
3 years ago #93099
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93103

Great! glad to hear that.

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