Contact form addon SPPB 4 - Forum | JoomShaper
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Contact form addon SPPB 4

Asked by Bruno Patrian 4 years ago Last activity 3 years ago

Hi,
I have made a contact form. Looks great, however, when I put my email address in the receiptions mail and I fill in the form and send it, it will be send succesfully, but I receive nothing.
How come?

15 replies

Ofi Khan Staff

Hello Netty Hoefakker

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Bruno Patrian Asked this

Where can I find the Hidden Content?

Bruno Patrian Asked this
4 years ago · edited
Bruno Patrian Asked this
Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Bruno Patrian Asked this
Ofi Khan Staff

You have not set From Email box properly. Please check the contact page now. It should be working. If not, then turn off the captcha and check it.

Bruno Patrian Asked this
Ofi Khan Staff

There is an issue with your email setup. I have tried to send a test email but failed. Please follow this solution and contact your hosting provider for assistance.

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