Incorrect Display On The IPad - Question | JoomShaper
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Incorrect Display On The IPad

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eierkopf

SP Page Builder 3 years ago

I put a row with a background image and over it text and a button. This line is displayed correctly under Windows (Image 1). On the iPad, the image appears blotchy gray (image 2). How do I correct this problem? Thanx for your help.

Image 1: https://www.dropbox.com/s/89vqw011bp6117e/willkommen-okay.JPG?dl=0

Image 2: https://www.dropbox.com/s/pxjvcqyfo3nn0ck/willkommen-notokay.JPG?dl=0

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10 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #91470

Hi

Thanks for contacting us. Could you please give me your site URL? I need to check.

-Regards.

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E
eierkopf
Accepted Answer
3 years ago #91514

hallo, thanks for your answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #91719

Please give me that problematic page link. The link you have provided seems fine to me. There is no issue with that.

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E
eierkopf
Accepted Answer
3 years ago #91749

Have you viewed the page on the iPad? On my iPad, the first line of the page is displayed as in the Image 2 and not as in the image 1 as it should be. Would you please take a screenshot of my page on your iPad and send it to me?

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E
eierkopf
Accepted Answer
3 years ago #91772

In the small print (only in English!!!) I discovered the cause:

The value of 'fixed' combined with 'cover' may not work properly on some mobile browsers (Safari iPhone).

You should definitely fix this 'error', because the combination of both settings looks really good.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #91959

Glad to know that you have found the solution. I will note it down.

Thanks.

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E
eierkopf
Accepted Answer
3 years ago #92006

Unfortunately, I did not find the solution - only discovered the cause. And it would be great if you could improve the display on iOS devices.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #92268

Ok I will add it.

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E
eierkopf
Accepted Answer
2 years ago #111622

Hello, it's been 4 months. The problem doesn't seem to be fixed yet? Our service devices are iPads. I need to know if you care about correct display in Safari or not.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #111761

I am really sorry for this inconvenience. Could you please send me the screenshots again? So that I will inform them again.

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