Helix 3 - Cannot Upload Logo Or Background Image - Question | JoomShaper
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Helix 3 - Cannot Upload Logo Or Background Image

S

sydk2017

Helix Framework 3 years ago

Helix 3 - all of a sudden there is no button to upload files for logo or background image.

See screenshot: https://www.dropbox.com/s/05x83rhkvqsp5hr/Capture2.JPG?dl=0

Joomla 4 - this just started recently.

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6 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #92473

Can you give me a JCE pro package via google drive?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #92390

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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S
sydk2017
Accepted Answer
3 years ago #92419

Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #92472

The JCE extension occurred the problem. Now it has been disabled & your issue resolved. Thanks

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S
sydk2017
Accepted Answer
3 years ago #92566

Below is a Drop Box link to dopwnload it.

Thanks for the info and your help!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #92582

I have forward your URL to our developer team. Thanks

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