Staff replied SP Page Builder

Can't create a new page

Asked by SG Hemsbach 1912 e.V. 4 years ago Last activity 3 years ago

Hello,
a few days ago I bougth a Personal License.

I have installed SPB 4.0.6 on my Joomla 3.10.11 development site. When I want to create a new page, I only get the error message "unknown column 'css' in 'field list'". No page has been created.

Furthermore I found out, that the activation of "Joomla Articles" under "Integrations" is not saved. A message "Joomla Article Integration is enabled successfully" is shown, but the toggle is turned off again, when I enter the Integrations page next time.

All in all a bad start and very disappointing.
I hope someone can help me.

Thomas

6 replies

Paul Frankowski Senior Staff

4 years ago

Hi,

sorry for bad expirence, can you download and install by now that version

it's works better. Later in December you can upgrade to SPPB 4.0.9/10 etc.

SG Hemsbach 1912 e.V. Asked this

4 years ago

Just to be sure I understand, Joomshaper is selling software that does not work. Joomshaper recommends using the previous version 3 and updating to version 4.0.9 or 4.10 sometime in December, which might work? Reasons why I can not use the current version 4.0.6 or what error exists are not mentioned.
Is this the business model of Joomshaper?

SG Hemsbach 1912 e.V. Asked this

3 years ago

No answer from Joomshaper to my reply 1 week ago.
Maybe it was no good idea to buy SPPB4.

Paul Frankowski Senior Staff

3 years ago

Joomshaper is selling software that does not work.

It most cases it works, this same we can say about any new software, Windows included.

I talk about upcoming versions, becuase like with Joomla updates, every update fix something and component works better. In your opinion Joomla 4.0.0 was stable or not?

SG Hemsbach 1912 e.V. Asked this

3 years ago · edited

Paul,
I am aware that new major releases of any software are not perfect. I am not asking for perfection. What I as a customer expect is, that it works in general. The main feature of SPPB is creating pages. This function does not work. So it is not about "working better", it is working at all!
Since Joomshaper doesn't seem to be responding to my legitimate complaint that basic functionality isn't available, I think I'll cancel the purchase and look for another provider.

Paul Frankowski Senior Staff

3 years ago

I can record a video that it works on my site, but it will not change anything in our communication. It also works on many sites already.
About SPPB 3.8x vs 4.0.x- I suggested you to wait few weeks more if you have complains now.

In the docs