Hi Harry,

1. You forgot to mention in which SPPB Pro version?
2. Is that addon overriden inside your template, if yes, delete that override.
3. Can you create a empty Page and put there only that addon and share link to it

In the meantime, I will play on my private site, and demo one.

https://www.brautsalon-julianna.de/h1

SP Pagebuilder PRO Version 4.0.6

Einstellung Wert PHP erstellt für Linux ms10446 3.10.0-1160.62.1.el7.x86_64 #1 SMP Tue Apr 5 16:57:59 UTC 2022 x86_64 Datenbanktyp mysql Datenbankversion 5.7.40-log Datenbankzeichensatz utf8mb4_unicode_ci Datenbankverbindungszeichensatz utf8mb4_general_ci Datenbankverbindungsverschlüsselung Keine Datenbankserver unterstützt Verbindungsverschlüsselung Ja PHP-Version 8.1.10 Webserver Apache PHP-Interface für den Webserver fpm-fcgi Joomla-Version Joomla! 4.2.5 Stable [ Uaminifu ] 8-November-2022 15:00 GMT Browsererkennung Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36

Extra question, have you checked (using JCE Pro) source code used inside Content field??

Do you have any empty <h2>, <h3> there???

If you have any, you have to delete them.

On my site, I tested in SPPB Pro 3.8.9 and I had only those Headers that I used, no empty ones.

As already described, I deleted the JCE Editor. I only used an H2. The error then appears as described. Otherwise not.

look here https://www.brautsalon-julianna.de/h1

Indeed, inside you have tons of trash code.

Switch to SourceCode in TinyMCE or JCE Pro editor and manually clean/delete that trash code

it is not visible in the editor, otherwise I would have done it long ago. This is a bug of this addon. We need a solution.

Full template name?

Is that addon overriden inside that template, check.

shaper_helixultimate - Standard :)

Ok, I will ask our developer, but it will be fixed in next update, but I will ask for temporary code as well.

By now you can use Image Layout addon instead of - that have similar view

Ok I'm waiting for the answer. Thank you for your effort so far.

Can you export that page (.json), zip and upload link to it.

becuase we cannot reproduce that issue.

Thank you for the idea. here is the link :)

https://www.webmonteur.de/shaper_helixultimate_settings_11-11-2022.zip

not template settings, that page from SPPB.

Thanks, click Export here.

Where can I create a json backup in the page builder?

sorry but i only speak german and always have to translate everything with google translator.

Look at me screenshot again, on list of pages at the end click icon [...] >> Export

.

https://www.webmonteur.de/template48367.zip

Thanks for your help

Indeed, inside you have tons of trash code.

Hi Paul. Judging by the code, I assume that this is another manifestation of the problem of which I reported https://www.joomshaper.com/forum/question/16120.

And I suppose that this can only be cleaned through the database.

once again: I don't use a JCE editor

It's not because of this either

The error comes from somewhere else.

I would also be happy to give you admin access.

I have completely deleted this JCE Editor PRO to be able to find an error. I then created a test page with the error described above. As soon as I define an H2 (whether in the editor or in the code), these empty headings appear in the code.

Thanks for the file, I sent to our developer. Now we both have to wait.

that's OK. It's almost the weekend :) yeah......

once again: I don't use a JCE editor

I have not fully expressed myself clearly. A similar problem but with TynyMCE. data-mce-style -this is attribute from the admin part of TynyMCE

Didn't set a Tiny either. I have set the configuration of Joomla4 to no editor.

But SP Pagebuilder gives me an editor and I have to assume that's from SP Pagebuilder.

By the way, you have a virus in the link in the JoomShaper mail.

http://dl3.joxi.net/drive/2022/11/11/0008/0401/545169/69/81683922c2.jpg

from the picture.

Virus found while loading web content.

Address: http://dl3.joxi.net/favicon.ico Status: Access is denied.

virus in ico file?? weird, but you can delete that file, and replace with a new generated one.

Harry, I have "task" for you.

I guess you have TinyMCE now, not JCE, can you add a new Image Content addon (not clone) and add this same text as you had in orginal one. But double check its HTML code, add image and recheck.

yes, I think it may be releated with issue that @Pavel mention in a different topic.

BTW

QUESTION! Did You use JCE Core or Pro ? and what version ? This is important info for us.

Ich denke, ich hatte den Tiny noch im Cache gehabt. Jetzt ohne Tiny und ohne JCE funktioniert es richtig.

Dann sollte unbedingt überall der Hinweis, dass SP Pagebuilder mit keinem anderen Editor funktioniert und Fehler erstellt.

Tut mir leid für SP Pagebuilder und ich hoffe, der Fehler ist schnell mit einer neuen Updateversion behoben.

Ich wünsche Ihnen ein schönes Wochenende :)

I think I still had the Tiny in the cache. Now without Tiny and without JCE it works correctly.

Then it should be noted everywhere that SP Pagebuilder does not work with any other editor and creates errors.

Sorry for SP Pagebuilder and I hope the bug will be fixed soon with a new update version.

I wish you a nice weekend :)

virus in ico file?? weird, but you can delete that file.

I can only say what my virus scanner said and I've been using the paid version and GDATA for years.

@Harry, I made important discovery. If you switch editor to TinyMCE and edit that "orginal" addon again, but you click Source code you should see Trash code, and you can delete it.
Yes, Somehow JCE hide that code even in HTML mode.

I will continue to work with it next week and post something here if necessary. But we have now found the error and it remains for me to repair the whole site. But thanks to SP Pagebuilder it's easy. Thank you for your trouble and I have to go to my next appointment now.

THANKS

So, everything is fine again. Deleted all codes that didn't belong there and optimized the site. So probably the JCE Edtitor PRO played a trick on me. But you don't have to have this either, everything is possible with SP-Pagebuilder.

A big thank you to everyone who helped me with my site brautsalon-julianna.de.

MANY THANKS and greeting Harry :)

You're welcome.

Our developer is trying to find out why it happends.