No Edit After Rename Page - Question | JoomShaper
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No Edit After Rename Page

KL

Klaus Liedtke

SP Page Builder 3 years ago

I edited a page. After saveing i rename the page in Pager-Overview. Message: rename succesful. Then i trie to edtit it again. But no addons on this page. Preview ist ok. But no editing possible. Want to change the menu-entry, but new name is not on the list of pages. Still the old name there. After selecting this, the right page is showing. Tried to rename the page in the old name. But also no way to editing. There must be problem in your rename-routine.

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14 Answers
KL
Klaus Liedtke
Accepted Answer
3 years ago #93412

Please help me ! I need to update this page urgently.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93921

Hello Klaus Liedtke

Apology for the inconvenience. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot.

Also, which page did you rename? Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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KL
Klaus Liedtke
Accepted Answer
3 years ago #93937

Thanks for reply. First screenhot shows the page https://www.polymersynthese.com/produkte/beutel.html https://ibb.co/JrcwCrz All objects are not visible. After clicking on "Preview" u see this: https://ibb.co/Hr6rdZ5 Page is ok, but not editable.

This happened after renaming the page.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93959

Thanks for the access. Please check it now. Next time if you face this, then go to System -> Global Check-in and check in all here.

https://prnt.sc/Se-sKvucQDiF

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KL
Klaus Liedtke
Accepted Answer
3 years ago #93961

Nothing changes. Still empty page.

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KL
Klaus Liedtke
Accepted Answer
3 years ago #93966

Each time i open the page. It's empty and a new entry in "Maintenance Global Check in" I clear it, but still empty page.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93969

Please share a screenshot of the empty page. I don't see any empty page.

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KL
Klaus Liedtke
Accepted Answer
3 years ago #93972

Already send: https://ibb.co/JrcwCrz

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KL
Klaus Liedtke
Accepted Answer
3 years ago #94090

The problem is still there. Since 1 week i try to get some help. U have a problem in your rename-routine.

Go to : https://www.polymersynthese.com/produkte/beutel.html This is the page I want to edit.

Open admin panel. Components Open page "Beutel" So, u see nothing. Klick on "Preview" All is there. Klick on "edit" U see nothing. This happened after I renamed the page. How can I edit this page again?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #94348

Interesting! I have renamed a page on my localhost and no issues found there. But there is the issue on your site. I have exported Beutel page and imported it on a new page named Test. The Test page can be edited but Beutel cannot. Please answer the following. I would like to investigate.

  1. What was the previous name of the page?
  2. How many times have you renamed it?
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KL
Klaus Liedtke
Accepted Answer
3 years ago #94359

The previous name was Our Team. I've only renamed it once, in the Pages overview. After renaming, the change could only be seen after deleting the cache, but could not be edited.

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KL
Klaus Liedtke
Accepted Answer
3 years ago #94444

I export "Beutel" again. Imported in "Beutel neu" Open for edit. ok. Make same changes. Save the page. Trie to edit again. Empty screen. Must i do export/import every time, after making same changes?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #94669

No, you must not. Have you found this issue with any other pages?

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KL
Klaus Liedtke
Accepted Answer
3 years ago #94960

I will never rename o page

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