Click To Call Phone. - Question | JoomShaper
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Click To Call Phone.

M

Michael

General 2 years ago

Hi guys,

In the past I have succesfully inserted a 'Click to Call' button, in both - html, and on main menus... and you can see this in action at the bottom of the home page in the contact us section

<a href="tel:1300935938"> - 1300 935 938 - </a>

OR on the MAIN MENU - add Inside Link field just: tel:1300935938

On this site, I have done what I normally do... by creating a URL menu link and added the phone number in the LINK FIELD... but its not working?

https://imgur.com/cnDN2Pv

Any suggestions why it's not working - located on the top right of the main menu? https://www.messagingonhold.com.au

Also... I have a SITEMAP (OSMap) plugin installed, but the MENU link doesn't work for it either??? If you go into the plugins editor and click on the HTML button, you see the page, and I have selected the MAP in the MENU ITEM LINK... but the page does not come up???

https://imgur.com/a/h9OjML3

When you click on the Menu Tab... the URL changes it to: https://www.messagingonhold.com.au/#undefined

Is there something wrong with my Main Menu???

Look forward to your reply.

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #93947

I have added CSS class no-scroll in the menu item. It is working now. For all the menu items except home, use this class. You need to do this because you are using an onepage template from us.

https://prnt.sc/T_8bNDTExcjW

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #93929

Hello Michael

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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M
Michael
Accepted Answer
2 years ago #93936

Hi Ofi,

Thanks for the reply.... see details below !

Good luck !

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Pavel
Pavel
Accepted Answer
2 years ago #93940

Hi Michael .

As far as I understand on your site jQuery One Page Nav Plugin is used. I suppose you cannot use any other type of link in the menu (like tel:, mailto:) because of this plugin. Use module with html instead of menu item

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M
Michael
Accepted Answer
2 years ago #94085

Hi Ofi,

Thanks that has fixed that ... much apprecaited !

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #94130

You are welcome 😊

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