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Misconfigured Admin

Asked by aleabasolucoes 3 years ago Last activity 3 years ago

I don't know what happened, I just know that I tried to access the administrator, and he simply misconfigured it.
Can you help me?
https://rcgran.com.br/site/administrator/

And I just verified that the offcanvas menu just doesn't work, it doesn't click. My God what happened?

5 replies

Toufiq Senior Staff
3 years ago · edited

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Open your .htaccess file and add # before this line of code.

Header append Content-Encoding gzip

to

#Header append Content-Encoding gzip

Or contact your hosting provider or contact Joomla forum. Cause, I can't login your administrator panel

-Thanks

aleabasolucoes Asked this

It already exists in the file. It must be some other problem.
And why can't you access the admin?

Paul Frankowski Senior Staff
3 years ago · edited

If I may ....

I will check. Thx 4 access.

Paul Frankowski Senior Staff
3 years ago · edited

and I know what happened. The major error 500 was caused by error in .htaccess file located in root folder.

It looks that somebody edited it, added weird/wrong chars and save changes, and all crashed, also in "site" folder.


Front-end is OK

Back-end - not fully... but I am not sure, if I should touch it... becuase it's not Joomshaper issue!

There is limit what we can, should or not do - thru forum support, and Joomla & server are not part of that.

Paul Frankowski Senior Staff

Fixed. All is working fine....

but as I said before, Joomla updates and errors are on your side.

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