When i edit a page i get a blank page - Forum | JoomShaper
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When i edit a page i get a blank page

Asked by Easy Connect 83 3 years ago Last activity 3 years ago

When I want to edit a page via the front-office or the back-office, I find myself on a blank page.
I also did a test by making a copy of the page to see if the behavior was the same.

I have the same problem. (see screenshot)
https://ibb.co/DVHk2SN

Thanks

SPPageBuilder 4.x Joomla 4.2.5 PHP 8.1

11 replies

Easy Connect 83 Asked this

Do you have an idea ?

Easy Connect 83 Asked this

After testing I tried via the database to copy/paste the text field from the sppagebuilder table to a new blank page and I always edit a blank page where I am asked to create the first line.. .

It's blocking.

Easy Connect 83 Asked this

Hello
Can you look. I have provided you with an online version. You will see if I edit the home page on SPPage Builder I have a blank page ... Thank you

Rashida Rahman Staff

Hi there!

Thanks for contacting us.

Our Helix Ultimate and SPPB 4 both supports PHP 8.0 maximum. We are working to bring higher PHP support soon.

Kindly downgrade your PHP version for now and check.

Best Regards

Easy Connect 83 Asked this

Hello and thank you for the information.
But it's not from PHP version. I downgraded to version 7.4.x and it's the same.
I tested on 2 different browsers + clear cache.

Thanks

Easy Connect 83 Asked this

Hello,
I will provide you with the FTP codes of the project below if necessary.

Easy Connect 83 Asked this

Hello, I followed your link and I still have the problem.

I disabled optional extensions to leave only Joomla and SPPageBuilder. I deactivated the plugin for managing cookies. I don't have CSS and JS compression enabled. I'm on the basic Helix template.

On the other hand, if I go through the administration interface then System / Template and click on shaper_helixultimate then the Template Options button, I have the rendering without being able to touch the content. Because these are only the framework settings and not the content of the home page.

I did my tests on PHP 7.4.x

Thanks

Easy Connect 83 Asked this

Do you have another idea?

Easy Connect 83 Asked this

???

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