I CAN'T WORK - Update -> Blank Page - Question | JoomShaper
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I CAN'T WORK - Update -> Blank Page

DISTINTIVA adv

DISTINTIVA adv

SP Page Builder 3 years ago

I updated the latest version of PageBuilder and now it doesn't open any administrator side page anymore. As I try to open a page to work on it a blank page opens. Since now you can only work with the front-end editor I have no way to access the content of the pages.

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94954

Indeed there is small problem becuase your site works inside subfolder, and sometimes you may see error404 instead of editor view. It will be fixed in next update, 4.0.7. Or you can use your test site on subdomain instead of subfolder.


About white/blank page - I have to ask our developer. Please give us time.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94947

Ciao,

If you read SPPB documenation you would know that SPPB 4.0.x has only front-end editor.

But sure, I will check your site. Thx for access.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94991

We found source of problem. This extra: Jollyany Addons Plugin - is not fully SPPB 4.0.x compatibile.

You have to disable it to use SPPB 4 editor.

OR

Ask its developer for plugin code update if you still want to use it.

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DISTINTIVA adv
DISTINTIVA adv
Accepted Answer
3 years ago #94994

thank you very much for the speed in the analysis .. now I will disable the plugin. as regards the question of the front-end, mine was a statement not a problem, I am well aware that the possibility of modifying the backend side has no longer existed for some time. anyway thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94999

SPPB 4.0.x have only front-end editor.

SPPB 3.x has both.


You're welcome

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DISTINTIVA adv
DISTINTIVA adv
Accepted Answer
3 years ago #95008

yes, it was all clear to me. Anyway as suggested I reinstalled 3.8.9 waiting for the new relieas but alas now you really can't see anything anymore. The created pages no longer open from either the backend or the frontend editor. DISASTER!!!!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #95015

Use website backup !

This is more recommended method that reinstall with old component.

I cannot help more, you should have backup or your hosting company.

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