Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Hi Toufiq

    ○ ackriens.ch/administrator/index.php
    ○ User:     Tuan
    PW: Tuan2022

    ok?

Thanks for your answer

At first solve this issue.

https://prnt.sc/iHLwoApHe5Td

Email send issue solved.

You're driving me crazy.... I have been waiting for a solution to my problem for days now .... and nothing comes, sorry! The test mail works! Only the mail from FormBuilder not .... Please for a solution

Please check now.

Dear Toufiq I really don't know what to do anymore. For days, I have been trying to explain to you that the form for "new membership" does not work, respectively that no mails are sent. The other forms like Contact work and there the mails are sent but NOT with the fromlar for new membership. I had also sent you pictures, which I now send nochmlas. Can I ask you to finally look at the thing? Thanks for your feedback

Can you share a screencast video about the full scenario?

I have sent you an email with the desired scrrencast

I have checked my email and it works fine.

https://prnt.sc/20AzlTIFBEBH

Hi Toufiq ... I don't understand. I try for the x time and I do not receive any mail and also no confirmation that the mail was sent??!!?? Tried again now and it does not work! Why does it work for you?

Hello Toufiq Can you let me know what you did that made it work for you? What did you customize in formbuilder? I still can't get this to work! Surely that can't be the case! Thanks for your feedback

I just checked my gmail account and it works fine. I didn't change anything. Thanks