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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Staff replied SP Page Builder

Blocks not active

Asked by isamaral 3 years ago Last activity 3 years ago

I reinstalled my two sites and got a license. I made an update. my only problem right now

not active

I cleared the cache

I cleared the dns history

I cleared browser history and cache.

I tried in chorome + edge + mozilla browsers.

they all gave the same error.

![](https://imgyukle.com/f/2022/12/06/JXVI0v.jpeg
https://imgyukle.com/f/2022/12/06/JXV5K0.png

5 replies

Rashida Rahman Staff

3 years ago

Hi there!

Sorry for your issue.

Please make sure you are using the right license key. Actually, you need to copy the license key from your JoomShaper Dashboard. I have checked with this email address: [email protected] and you have two plans in your dashboard, please use the license key of your active plan, not from the expired one.

I have also logged in to your backend, and the license key seems longer than usual. Usually, the license key should 32 characters long.

Best Regards

isamaral Asked this

3 years ago

https://imgyukle.com/f/2022/12/07/JXiUdG.png

https://imgyukle.com/f/2022/12/07/JXieYS.png

slayt ekranını düzenleyemiyorum Para birimi Türk Lirası, kısa kod TL, ₺ sembolü olmalıdır. Türkiye Şehir İlçesi mahallesi nasıl kurulur. Düzenlemek

Rashida Rahman Staff

3 years ago

Hello,

We only communicate in the English Language. Please help us understand your issue by translating it!

Best Regards

isamaral Asked this

3 years ago

https://prnt.sc/9KUBh3I-INU5

griffinstrateji.com
toprakgy.com

license ok. but it looks pro, the places I marked are on both sites.

I cleared the cache it didn't work

Rashida Rahman Staff

3 years ago

I repeat the license key field has 44 characters in your admin area. But Our license key should be 32 characters long, not 44 characters. If it's difficult for you to copy and paste it, kindly give me your JooShaper Account access, and I will check the active license key from your dashboard and do it for you.

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