SP Page Builder Not Working Properly On Joomla 4 (with Helix Ultimate) - Question | JoomShaper
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SP Page Builder Not Working Properly On Joomla 4 (with Helix Ultimate)

CC

Catholic Pacific College

SP Page Builder 2 years ago

When I open up SP Page Builder and try to start a new page, the page builder loads, but there's only an image I had loaded into the media in the background. The left sidebar has options for layers, layouts, and media, etc. And, if I click to load a pre-made layout, the pop-up screen appears to give me the choices of layouts. That part seems fine, but when I choose a layout page to import it says (in green) at the bottom right that the layout has been successfully imported, but nothing appears. There's simply the image (media upload) in the background. I can't drag add-on blocks onto the area, nothing.

I'm using Joomla 4, latest Helix Ultimate template 2.0.11, and the latest SP Page Builder 4.0.6.

I've just started building this site on a sub-domain which is only displaying that uploaded image (for some reason).

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #97878

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Can you share an screencast video about the full scenario?

-Thanks

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CC
Catholic Pacific College
Accepted Answer
2 years ago #97913

Hello. I'm not able to screencast at this time, but I've provided the credentials.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98041
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