Staff replied SP Page Builder

SP Page Builder Not Working Properly on Joomla 4 (with Helix Ultimate)

Asked by Catholic Pacific College 3 years ago Last activity 3 years ago

When I open up SP Page Builder and try to start a new page, the page builder loads, but there's only an image I had loaded into the media in the background. The left sidebar has options for layers, layouts, and media, etc. And, if I click to load a pre-made layout, the pop-up screen appears to give me the choices of layouts. That part seems fine, but when I choose a layout page to import it says (in green) at the bottom right that the layout has been successfully imported, but nothing appears. There's simply the image (media upload) in the background. I can't drag add-on blocks onto the area, nothing.

I'm using Joomla 4, latest Helix Ultimate template 2.0.11, and the latest SP Page Builder 4.0.6.

I've just started building this site on a sub-domain which is only displaying that uploaded image (for some reason).

3 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Can you share an screencast video about the full scenario?

-Thanks

Catholic Pacific College Asked this

Hello. I'm not able to screencast at this time, but I've provided the credentials.

Log in to reply.