Editor Error Funtions - Question | JoomShaper
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Editor Error Funtions

EM

Eduardo Sergio Galloni Miguel

SP Page Builder 2 years ago

I have been working with Joomla for more than 10 years and I have installed version 4.2 and as I had seen your editor I thought it was a very good tool, but the experience that I have 2 days is very bad, gives many errors that I have been able to solve by looking at forums, others I have not been able to solve, very complex operation, I want my money back, I want to cancel the purchase, I can not waste more time with your editor. Best regards

Eduardo Galloni

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #97944

Hello Eduardo Sergio Galloni Miguel

Apology for your experience. You can share your issues with us. We will try to fix and improve the product. For refund related query, please send us an email to [email protected].

Best regards

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EM
Eduardo Sergio Galloni Miguel
Accepted Answer
2 years ago #97975

Hello, Ofi, one of the most serious problems is that SP Page Builder, after a minute begins to give error in addons or when you give to save is blocked has come to be blocked up to 2 minutes, I have the version of Joomla 4.2 and Maria db 10.5.18. and I use Chrome 108.0.5359.99, I do not know if this data can help you find the problem. This means that my time to make a website is doubled because every time it crashes I have to log out and log in again, and also to not lose what I have done I am constantly recording. I hope you can guide me to solve the problem, thank you very much.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #98140

after a minute begins to give error in addons

What is the error and where is it shown?

But it is better if you save it after each change. Normally, I follow this.

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EM
Eduardo Sergio Galloni Miguel
Accepted Answer
2 years ago #98416

Hello, this is the error that appears after 1 minute, it gets stuck with the record button spinning around, and no access to the toolbars. https://professionalcenter.eu/JoomlaShaper/Imagen1.png

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EM
Eduardo Sergio Galloni Miguel
Accepted Answer
2 years ago #98485

Today I have detected that this error occurs with Chrome, but not with Firefox.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #98771

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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EM
Eduardo Sergio Galloni Miguel
Accepted Answer
2 years ago #101647

Good afternoon, I have been able to work so far, but when I hit component/SP Page builder/Pages, it opens another tab but does not show the editor to make changes, it only shows the page as it is published. I don't know what it can be, because I haven't touched anything in the configuration.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #101697

I need to check. I do not face this thing on my localhost.

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