Menus Not Scrolling - Question | JoomShaper
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Menus Not Scrolling

Brian

Brian

Template 2 years ago

I'm using the Decora template, and a few customers are reporting that they cannot see or scroll through the complete list of submenu items on the website. The website keeps scrolling in the background, but the menu/submenu sits there frozen, when there are many other submenus to view.

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #97976

Hello Brian

I can see all the menu items perfectly. Which menu items do you have the issues? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot

Best regards

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Brian
Brian
Accepted Answer
2 years ago #98113

Not sure if this will work, but I put a screenshot here: https://theaudiostore.com/audio-store-menu-scrolls.png

That's as far as the menu will scroll down, but there are several other levels below that - both main and sub. Maybe I can post a video.

Thank you for checking.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #98128

Your menu wrapper box might be small for some devices. You can resize it with CSS that might fit the screen. But I think the browser is not full screen. You should check this too.

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