Contact Form Not Working - Question | JoomShaper
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Contact Form Not Working

J

johnny

Template 2 years ago

I using template shaper_helixultimate - Default with the bundle Minimal Agency https://www.joomshaper.com/page-builder/layouts/minimal-agency

The contact form does not work. When I click send the error is

Prohibited input U+00000020

I am able to send a test mail from the Joomla admin area successfully using PHP miler and Sendmail.

I have followed step 3 here https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#prohibited-input-u-00000020-when-submitting-a-form:~:text=solves%20the%20problem.-,Prohibited%20input%20U%2B00000020%20when%20submitting%20a%20form,-If%20you%20get

Can someone help?

0
3 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #98979

You are welcome 😊

I have checked the variable names in your subject and email content. There were some unused variables. I have removed those and then it is solved.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #98974

Hello johnny

Apology for the inconvenience. I have fixed your issue. Please check your site.

Best regards

0
J
johnny
Accepted Answer
2 years ago #98977

Thanks!

Can you advise what the issue was please?

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