Solved Templates

Contact Form Not Working

Asked by johnny 3 years ago Last activity 3 years ago

I using template shaper_helixultimate - Default with the bundle Minimal Agency https://www.joomshaper.com/page-builder/layouts/minimal-agency

The contact form does not work. When I click send the error is

Prohibited input U+00000020

I am able to send a test mail from the Joomla admin area successfully using PHP miler and Sendmail.

I have followed step 3 here https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/troubleshooting#prohibited-input-u-00000020-when-submitting-a-form:~:text=solves%20the%20problem.-,Prohibited%20input%20U%2B00000020%20when%20submitting%20a%20form,-If%20you%20get

Can someone help?

Accepted answer

Marked as the solution
Ofi Khan Staff
3 years ago

You are welcome 😊

I have checked the variable names in your subject and email content. There were some unused variables. I have removed those and then it is solved.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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This will inspire us to improve.

2 more replies

Oldest first Newest first Most helpful
Ofi Khan Staff
3 years ago

Hello johnny

Apology for the inconvenience. I have fixed your issue. Please check your site.

Best regards

johnny Asked this
3 years ago

Thanks!

Can you advise what the issue was please?

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