Staff replied SP Page Builder

update PB pro

Asked by Henk de Gans 3 years ago Last activity 3 years ago

I have sp pagebuilder pro, and i'll see there is a update. I download the update com_sppagebuilder_pro_407 and install this in Joomla. Now i'll have no pro version anymore! Whatss happen?

13 replies

Paul Frankowski Senior Staff

3 years ago

Hoi,

in that case > download PRO from our site and reinstall >> https://www.joomshaper.com/downloads/extension

Probably in the past you had FREE version installed and Joomla cached old update path.

Henk de Gans Asked this

3 years ago

Hello Paul,

Thanks for your answer but If I follow the link you sent I can only download version 3.8.9. And when I want to do that I get the message that I have to buy it. How is that possible? I downloaded com_sppagebuilder_pro_v4.0.7.zip file an hour ago. I had the pro 3.8.9. installed and after I installed 4.0.7. installed is wrong. And no I'll ndont have made a backup! And why isn't this extension just updated via joomla like most extensions?

Paul Frankowski Senior Staff

3 years ago · edited

I don't know what you see, but you should see that

After installation clear Joomla cache.

And why isn't this extension just updated via joomla like most extensions?

It does, but check what update path you have stored in database! with "lite-next.xml" or "pro-next.xml"??

Henk de Gans Asked this

3 years ago

Mayby you can look at your selve?

Henk de Gans Asked this

3 years ago

mayby you can look at yourself?

Paul Frankowski Senior Staff

3 years ago · edited

Thanks, but you have PRO installed already.

And all addons and Page Layout Bundle are available.
yes, SPPB 4.0.x looks different than SPPB 3.8 was! Is only one front-end editor.

I can only check database path.

Henk de Gans Asked this

3 years ago

Hello Paul, Is it true that everything looks gray now, a bit foggy? And have you been able to view the database path or where can I find it, I have little or no knowledge of that, I'm just a good hobbyist n ;-)

Henk de Gans Asked this

3 years ago

everything looks completely different now, first I could also choose and adjust an example template made by you. I don't see that anywhere anymore.

Paul Frankowski Senior Staff

3 years ago · edited

Yes, checked.

You had PRO update but I correct with SPPB Pro 3.8 only, now I set update path for SPPB Pro 4.0.x line.

...and my today help ends here. Task solved.

Henk de Gans Asked this

3 years ago

Thanks for your support, have a nice day!