error trying to change a template style option - Forum | JoomShaper
Staff replied Templates

error trying to change a template style option

Asked by mark lomax 3 years ago Last activity 3 years ago

Joomla V4.0.4
SP page builder pro V3.7.15
Template = Estate
when trying to make a change to the template style in sp page builder pro
in basic option
i get this error message Default Layout file is not exists! Please goto to template manager and create a new layout first.
I have tried the duplicate option to copy the template but get the same error

also if i try to make any alterations to the home page content i get another error
The most recent request was denied because it had an invalid security token. Please refresh page and try again

These errors have occured since we have gone into 2023 it was working fine before that date

5 replies

mark lomax Asked this

any advice please

mark lomax Asked this

still no help from support staff

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

mark lomax Asked this

i have put new log in details in the hidden section

Toufiq Senior Staff

I just checked your issue and no problem found. Please check the duplicated template. Thanks

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